Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Trinity Grace Cheevers

Whistler,BC

Summary

Friendly and outgoing with excellent communication skills, I am hard working, exceptionally reliable, trustworthy and adaptable. I have experience in fast paced environments with customer service, processing payments and meeting customer demands with a diligent and well organised mentality. Certified with a Certificate III in Hospitality and Serving It Right, I wish to thrive within a new venue and hope to be considered for this role.

Overview

8
8
years of professional experience

Work History

Barista

Lift Coffee
05.2024 - Current
  • Experience with operating and maintaining espresso machines. understanding beans, brewing techniques, drink preparation and pouring perfect latte art.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor even throughout very busy period's.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Contributed to a positive team environment through effective communication to ensure smooth operations.
  • Proficiency in managing cash and operating POS systems.
  • Prepared a variety of menu items while following safe food handling practices and maintaining a high standard of cleanliness.
  • Proactive in job requirements, getting tasks completed in an efficient and timely manner.

Server

Bearfoot Bistro
11.2023 - Current
  • Greeted guests warmly upon arrival, provided menus, and offered detailed explanations of menu items, including daily specials and wine/ beverage recommendations, ensuring a personalized dining experience.
  • Accurately took and entered customer orders into the POS system and communicated special requests or dietary restrictions to the kitchen staff.
  • Maintained an in-depth understanding of the restaurant’s menu, including ingredients, preparation methods, and seasonal specials, to provide knowledgeable recommendations to guests.
  • Monitored and attended to guests’ needs throughout their meal, including refilling drinks, clearing plates, and ensuring correct mise en place.
  • Worked closely with kitchen staff and fellow servers to ensure smooth service, assisting with any necessary tasks during peak hours and maintaining a positive team environment.
  • Handled cash and credit transactions accurately, processed payments, and provided guests with their checks in a timely manner.
  • Maintained cleanliness of the dining area, including tables, utensils, and glassware, ensuring a welcoming atmosphere for all guests.
  • Maintained a polished and professional appearance and demeanor.

Server

Balboa
09.2023 - 09.2024
  • Welcoming and seating guests in a polite and professional manner.
  • taking food and beverage orders, ensuring accuracy and attentiveness.
  • Providing recommendations, explaining menu items, possible wine pairings and accommodating any special requests.
  • Delivered food and beverages with a understanding of fine dining service protocols, including proper table settings, serving techniques, and timing to create a seamless dining experience.
  • Monitored tables for guests’ needs, promptly clearing used dishes, refilling beverages, and attending to any requests to ensure a comfortable dining atmosphere.
  • Presenting bills and processing payments accurately and efficiently.
  • Excellent customer service with an ability to handle high-volume service in an efficient manner.

Barista / Waitress

Palm Beach Surf Life Saving Club
09.2018 - 07.2023
  • Greeted customers warmly, provided menu recommendations, and engaged in friendly conversation to create a welcoming atmosphere.
  • Experienced barista.
  • Efficient in both opening and closing procedures of the Cafe.
  • Ability to work in a fast paced and busy environment.
  • Ensured exceptional guest experiences through attentive service.
  • Computerised till operation, EFTPOS and cash handling skills.
  • Ability to identify problem areas and implement solutions.
  • Ability to work well within a team.
  • Prevented infections and maintained store professionalism by cleaning and sanitising work areas multiple times daily.

Dental Assistant

Dental, Tweed District Dental
07.2020 - 07.2022
  • Reception duties including answering phone calls and appointment making
  • Payment handling/ transaction processing and health funds
  • All aspects of dental assisting duties including sterilisation, patient care, radiography
  • Cleaning and sanitising dental practice

Waitress/Barista

Crema Espresso
02.2017 - 12.2018
  • Customer order taking and till operation
  • Food and drink preparation and waitressing
  • Maintained restaurant area and general cleaning duties
  • Open and closing procedures.

Education

Certificate III in Dental Assisting -

TAFE QLD

Diploma of Business -

Prestige Training College

Grade 12 -

Palm Beach Currumbin High School

Certificate III in Hospitality -

Ignite Training College

Skills

  • Strong work ethic and extremely reliable
  • Exceptional written and verbal communication skills
  • Attentive customer service
  • Outstanding time management skills
  • Ability to work well within a team
  • Excellent problem solving skills
  • Cash handling and till operation
  • Excellent computer skills including Apple and Microsoft programs
  • High cleanliness standards
  • Well groomed and neatly presented

References

Gabriel Mojica - Balboa Italian Restaurant Manager

+61 0432149831 

Molly Adkin - Lift Coffee Manager

+1 604 906 2057

Michael Robinson - Bearfoot Bistro Restaurant Manager

+1 604 905 8326


Timeline

Barista

Lift Coffee
05.2024 - Current

Server

Bearfoot Bistro
11.2023 - Current

Server

Balboa
09.2023 - 09.2024

Dental Assistant

Dental, Tweed District Dental
07.2020 - 07.2022

Barista / Waitress

Palm Beach Surf Life Saving Club
09.2018 - 07.2023

Waitress/Barista

Crema Espresso
02.2017 - 12.2018

Grade 12 -

Palm Beach Currumbin High School

Certificate III in Dental Assisting -

TAFE QLD

Diploma of Business -

Prestige Training College

Certificate III in Hospitality -

Ignite Training College

Similar Profiles

CREATE PROFILE
Trinity Grace Cheevers