Trinity White
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Funeral Director
Pleasantview Funeral Home
2020.04 - Current
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Seasonal Server
Killarney Mountain Lodge
2018.09 - 2020.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Apprentice Funeral Director/ Co-op Student
Davidson Funeral Home
2016.09 - 2020.04
- Organized pre-need contracts for clients who wished to pre-plan their funerals or create specific arrangements ahead of time.
- Assisted in maintaining company records, such as client files, ensuring that documents were up-to-date and easily accessible for staff members.
- Assisted families in making funeral arrangements by carefully explaining various service options and providing compassionate support.
- Participated in community outreach programs to educate the public about funeral service options and provide support during times of loss.
- Prepared paperwork efficiently for legal requirements such as death certificates, burial permits, insurance claims, and veteran benefits.
Banquet Server
Italian Canadian Cultural Club
2014.01 - 2017.11
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
Education
Funeral Director- Class 1
College Boreal
Greater Sudbury, ON04.2020
High School Diploma -
Jean Vanier
Welland, ON06.2018
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Reliable and Responsible
- Adaptable and Flexible
- Cool Under Pressure
- High Energy and Stamina
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- First Aid Certification
- Smart Serve Certificate
Timeline
Funeral Director
Pleasantview Funeral Home
2020.04 - Current
Seasonal Server
Killarney Mountain Lodge
2018.09 - 2020.11
Apprentice Funeral Director/ Co-op Student
Davidson Funeral Home
2016.09 - 2020.04
Banquet Server
Italian Canadian Cultural Club
2014.01 - 2017.11
Funeral Director- Class 1
College Boreal
High School Diploma -
Jean Vanier
- First Aid Certification
- Smart Serve Certificate
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