Trinity Tabb
Granada Hills
Summary
I am a motivated Service Worker with exceptional social skills, communication abilities and customer service background. I'm dedicated to following health and safety guidelines and handling food items properly. I pursue every opportunity to support team members, proactively address issues and independently use decision-making skills and sound judgement to positively impact the success of my team and company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Ike’s Love & Sandwiches
09.2024 - Current
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
Hostess/To-Go Specialist
T.G.I. FRIDAY'S - Bar & Restaurant
02.2024 - 09.2024
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Barista
Starbucks, Vons
06.2023 - 10.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to store profitability by upselling products and promoting seasonal offerings.
- Assisted in managing inventory levels, ensuring adequate stock of supplies for daily operations.
- Mentored new hires, sharing knowledge and expertise to ensure their success as baristas.
- Worked all shifts including opening and closing.
Barista
Starbucks
08.2022 - 06.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Worked all shifts including opening and closing.
Education
Deaf Studies
California State University - Northridge
05.2026
High School Diploma -
Granada Hills Charter High School
06.2022
Skills
- Conversant in American Sign Language
- Ordering Procedures
- Opening and Closing Duties
- Excellent Memory
- Retail Management
- Friendly and Outgoing
- Exceptional Customer Service
- Problem-solving
- Cash Handling
- Soft Selling
- Up-Selling
- POS Systems
Affiliations
- Kappa Kappa Gamma Sorority
Languages
American Sign Language
Limited Working
Certification
- Food Handler Certification - State or Local Health Departments.
Timeline
Crew Member
Ike’s Love & Sandwiches
09.2024 - Current
Hostess/To-Go Specialist
T.G.I. FRIDAY'S - Bar & Restaurant
02.2024 - 09.2024
Barista
Starbucks, Vons
06.2023 - 10.2023
Barista
Starbucks
08.2022 - 06.2023
High School Diploma -
Granada Hills Charter High School
- Food Handler Certification - State or Local Health Departments.
Deaf Studies
California State University - Northridge
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