Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Peterson

Calgary

Summary

Results-driven and highly adaptable professional with an academic background in Forensic Science and Sociology. I have proven the ability to thrive in fast-paced environments due to my proficiency in critical thinking, adaptability, and capacity to manage multiple tasks. Known for my quick learning abilities and unwavering commitment to excellence, I consistently exceed expectations by mastering new skills and tackling complex tasks with precision. My exceptional problem-solving skills allow me to approach challenges strategically, ensuring efficient task completion without compromising quality or company standards. Attention to detail is one of my core strengths, enabling me to identify and address small nuances that others may overlook, ensuring accuracy and thoroughness in all tasks. With a natural ability to communicate effectively and build strong relationships, I am able to collaborate seamlessly across teams, fostering a positive and productive workplace. A Dean’s List graduate with a specialization in Law & Policing and Criminology, I bring both analytical expertise and a passion for continuous growth, eager to drive meaningful contributions in a dynamic organization.

Overview

6
6
years of professional experience
1
1
Language

Work History

Dispatch Support

Mustang Freightways
09.2024 - Current
  • Engage and interact effectively with customers to organize, plan, and arrange appointments
  • Track, locate, and consolidate orders of freight for delivery to customers
  • Effectively routing and planning drivers deliveries and pickups around the city to improve company efficiency and organization
  • Enact quick problem solving skills and critical thinking when faced with operations related issues to provide solutions and make decisions.
  • Manage and compose accurate driver pay reports to ensure drivers are getting paid based on their weight, accessorials, trailer swaps and spots, and wait time.
  • Learned and adapted quickly to various different technology programs and software applications for everyday tasks
  • Excelled in working under pressure and in a fast paced team environment

Data Entry

Consolidated Fastfrate
05.2022 - 05.2024
  • Answered phone calls, relayed messages, scanned documents, booked appointments, and completed data entry.
  • Ensured accuracy of financial reports with diligent data entry and verification tasks.
  • Demonstrated computer skills for data entry and handled a broad variety of inquiries and tasks for the company.
  • Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers as well as directing them to the correct branch.
  • Maintained employee files and handled payroll for all company drivers, dock workers, and warehouse employees.
  • Processed and input payroll adjustments, vacations, holidays, and time off.
  • Greeted incoming visitors, customers, and employees professionally and provided friendly, knowledgeable assistance.
  • Cross referencing mass amounts of data accurately and efficiently with special attention to detail.

Dishwasher/Kitchen Prep Cook

Windsor Rose Pub
05.2021 - 08.2021
  • Keep kitchen areas neat and clean by cleaning and organizing supplies.
  • Followed supervisor instructions to complete tasks correctly and on time.
  • Was responsible for cleaning all dishes, utensils and glassware for the entire restaurant and kitchen crew.
  • Cleared, washed and stacked all plates, dining utensils, and dinnerware quickly without any accidents.
  • Washed, peeled, cut, and stored fruits and vegetables in order to prepare ingredients for chefs.
  • Paid close attention to detail by meticulously portioning and measuring ingredients for the chefs.
  • Supported the success of daily operations by assisting chefs with ingredient prep work as needed.

High School Math Tutor

N/a
10.2018 - 01.2020
  • Self employed and motivated in serving as a mentor for students seeking additional guidance in their academic pursuits.
  • Developed strong rapport with students through active listening, empathy, and motivational coaching techniques.
  • Utilized various methods to accommodate diverse learning styles, ensuring comprehension and understanding of principles and content.
  • Assisted students with assignments and studying, clarifying confusing concepts from class.

Education

Bachelor of Arts - Forensic Science And Sociology

Trent University
Peterborough, ON
05.2001 -

High School Diploma -

Dr. E. P. Scarlett High School
Calgary, AB
05.2001 -

Skills

  • Data entry/ typing speed and accuracy
  • Attention to detail
  • Can work independently or collaboratively
  • Critical thinking skills
  • Highly Organized
  • Verbal communication
  • Time management
  • Resourceful
  • Problem Solving
  • Computer skills
  • Calm under pressure

Timeline

Dispatch Support

Mustang Freightways
09.2024 - Current

Data Entry

Consolidated Fastfrate
05.2022 - 05.2024

Dishwasher/Kitchen Prep Cook

Windsor Rose Pub
05.2021 - 08.2021

High School Math Tutor

N/a
10.2018 - 01.2020

Bachelor of Arts - Forensic Science And Sociology

Trent University
05.2001 -

High School Diploma -

Dr. E. P. Scarlett High School
05.2001 -
Trinity Peterson