Trinity Okiring
Toronto
Summary
Award winning honor roll student seeking a summer internship. Dedicated to pursuing a career in the legal field, with a strong academic background in english and philosophy. Adaptable team player with analytical skills, eager to contribute and gain hands-on experience in corporate legal practices.
Overview
8
8
years of professional experience
Work History
Server
Cactus Club Cafe
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
English Teachers Assistant
Write Ahead
01.2024 - 06.2024
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed strong communication and organizational skills through working on group projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Taught courses under guidance of senior instructors.
Front Desk
Cactus Club Cafe
12.2021 - 08.2023
- Streamlined front desk operations for improved efficiency and guest experience.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Coordinated with various departments to address guest needs and provide seamless service experiences.
- Developed strong rapport with regular guests, fostering loyalty and repeat business.
- Improved communication between shifts by creating detailed handover notes outlining important tasks or issues encountered during each shift.
- Answered customer telephone calls promptly and appropriately handled needs.
Boutique Associate
Aritzia
10.2021 - 03.2022
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales
- Built customer loyalty and retention by delivering excellent shopping experiences
- Created inviting environment for customers by maintaining store organization and cleanliness
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated effectively with team members to accomplish sales goals and maintain a positive work environment.
Warehouse Worker
School Start
07.2019 - 09.2019
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Pulling materials and goods
- Packaging goods for shipment
- Maintaining quality control
- Completing reports
- Keeping a safe and clean workspace
- Simplified shipping and receiving processes for improved workflow
- Loaded, unloaded, and moved material to and from storage and production areas
Camp Counselor
Christian Fellowship Assembly
07.2017 - 08.2019
- Taught campers outdoor-focused skills such as kayaking and rappelling to increase campers' self-reliance and confidence
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- Developed age-appropriate arts and crafts activities to encourage campers' artistic skills development and creative expression
- Implemented recreational activities to promote campers' physical health and encourage teamwork skills development
- Kept accurate records on participants' activity attendance, disciplinary actions and medication usage to improve camper documentation
- Maintained facility, equipment and vehicles to promote safe and secure environment for campers and staff
- Worked with children of varying age, interest, skill and developmental levels
- Led groups of children safely through variety of camp activities
Education
Bachelor of Arts - Arts And Contemporary Studies
Toronto Metropolitan University
06.2025
No Degree -
Trinity Christian School
High School Diploma -
Joane Cardinal-Schubert High School
06.2021
Skills
- Exceeding Customer Expectations
- Policies and Procedures
- Hospitality Service Expertise
- Goal-oriented mindset
- Problem-solving
- Customer Service
- Payment Processing
- Quick learner
- Quality Control
- Excellent verbal and written communication
- Team player
- Time management and Multitasking Abilities
Accomplishments
- Model United Nations Delegate
- Three-year award winning honor roll student
- Citizenship Award
Timeline
English Teachers Assistant
Write Ahead
01.2024 - 06.2024
Server
Cactus Club Cafe
08.2023 - Current
Front Desk
Cactus Club Cafe
12.2021 - 08.2023
Boutique Associate
Aritzia
10.2021 - 03.2022
Warehouse Worker
School Start
07.2019 - 09.2019
Camp Counselor
Christian Fellowship Assembly
07.2017 - 08.2019
No Degree -
Trinity Christian School
High School Diploma -
Joane Cardinal-Schubert High School
Bachelor of Arts - Arts And Contemporary Studies
Toronto Metropolitan University
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