Trinity Gauvreau
Kitchener,Canada
Summary
Confident young professional with a passion for learning and development. Eager to leverage education and training in the business industry to support and contribute to the growth and success of a high-performing company. Strong track record of leading teams and setting effective goals. Committed to continuous improvement and driving team success.
Overview
6
6
years of professional experience
Work History
Project Coordinator
Critical Mass
Toronto, Ontario
02.2024 - Current
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Prepared meeting agendas and minutes for distribution and record keeping.
- Maintained database and spreadsheets with accurate inventory and status.
Manager and Social Media Assistant
Lucky Belly Food Co.
Guelph, ON
09.2019 - Current
- Created a monthly schedule for new and current staff members.
- Trained and coached new staff in company operations and policies to strengthen performance and maximize productivity.
- Daily responsibilities consisted of serving, coordinating caterings and deliveries, seating customers and bartending.
- Ensured customer concerns and complaints were handled with diligence and the highest level of professionalism.
- Generated and maintained social media profiles across social media platforms by performing copywriting, posting, reporting and responding tasks.
- Grew social media following to promote company content and business and monitored return on investment of social media efforts and expenses.
International Business Specialist
Malfal International Business Development Group
Toronto
01.2021 - 09.2021
- Assisted the CEO in contacting clients, setting up meetings, email correspondence and invoicing.
- Conducted domestic and international market research to locate potential clients, suppliers and joint ventures.
- Implemented a new business plan to recognize new and potential opportunities as well as new brand partnerships.
- Managed business operations, warehouse inventory and price negotiations.
- Identified target customers and developed forward-thinking sales and marketing plans to promote company growth.
- Practiced search engine optimization to maximize efforts in creating brand awareness.
- Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
- Researched and evaluated potential new markets and products.
Customer Service Representative
Liquor Control Board of Ontario
Guelph, ON
09.2018 - 08.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing emerging trends and customer needs.
- Monthly tastings included sensory examination of liquors and spirits to continue learning about new brands on the market.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Associate of Applied Science - Import and Export Trade
Seneca College of Applied Arts And Technology
Toronto, Ontario05.2021
Associate of Applied Science - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
Toronto, ON05.2020
Associate of Applied Science - International Trade and Marketing
Seneca College of Applied Arts And Technology
Toronto, ON05.2020
Associate of Applied Science - International Business
Artevelde University of Applied Science
Gent, BelgiumSkills
- Able to approach and delegate problems in a systematic way using critical thinking skills
- Leadership and ownership skills
- Strong written and verbal communication skills
- Bilingual in both French (intermediate) and English (fluent)
- Able to recognize my strengths, weaknesses, core-values and limitations
- Excellent time management and organization skills
VOLUNTEER WORK
ONSIDE ATHLETICS 09/2016-09/2017
Volunteered as a camp leader two years in a row. Assisted youth in learning how to play sports and other athletic activities.
Additional Information
- President's Honor List - Successfully maintained good academic standing (3.9-4.0 GPA) throughout all three certificate programs.
Timeline
Project Coordinator
Critical Mass
02.2024 - Current
International Business Specialist
Malfal International Business Development Group
01.2021 - 09.2021
Manager and Social Media Assistant
Lucky Belly Food Co.
09.2019 - Current
Customer Service Representative
Liquor Control Board of Ontario
09.2018 - 08.2019
Associate of Applied Science - Import and Export Trade
Seneca College of Applied Arts And Technology
Associate of Applied Science - Supply Chain Management - Global Logistics
Seneca College of Applied Arts And Technology
Associate of Applied Science - International Trade and Marketing
Seneca College of Applied Arts And Technology
Associate of Applied Science - International Business
Artevelde University of Applied Science
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