Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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TRINITY ARIS

Summary

Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

Starbucks
03.2023 - Current
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.

Barista

Starbucks
04.2021 - Current
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

High School Diploma -

SDCI
06-2020

Skills

  • Cash handling
  • Training and mentoring
  • Problem-solving
  • Positive attitude
  • Verbal and written communication

Accomplishments

    Black Apron: Received Black Apron after succeeding in the Coffee Master program by learning course materials and demonstrating knowledge during coffee tasting/ presentation.

    Barista Champion: Placed 3rd in District at 2024 Barista Championships.

Timeline

Shift Supervisor

Starbucks
03.2023 - Current

Barista

Starbucks
04.2021 - Current

High School Diploma -

SDCI

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