Trinidad Sanchez Guzman
Anaheim
Summary
Reliable and detail-oriented Personal Shopper with a consistent 4.9-star customer rating and strong order accuracy. Experienced in fast-paced environments, selecting high-quality items, and providing excellent customer service. Committed to efficiency, clear communication, and creating a positive experience for every customer.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Instacart
Anaheim
09.2025 - Current
- Maintained a 4.9-star rating by delivering accurate, on-time orders
- Selected fresh, high-quality items with strong attention to detail
- Made effective substitutions based on customer preferences, reducing refunds
- Earned positive feedback for effective bagging, clear communication, and going above and beyond
- Achieved consistent 'Good' shopper quality score; demonstrating adherence to platform standards
- Coordinated multiple orders in fast-paced environments, ensuring timely deliveries
Lead Lifeguard
Waterworks Aquatics
Irvine
07.2021 - 10.2024
- Led team members to ensure safety, efficiency, and organization during shifts.
- Coordinated multiple responsibilities in a fast-paced, high-responsibility setting.
- Collaborated with management to improve operational efficiency and service quality.
- Communicated clearly with guests to foster a positive environment and enhance their experience.
- Provided excellent customer service to patrons, addressing concerns promptly.
Snack Shop Host
Waterworks Aquatics
Irvine
07.2021 - 10.2024
- Provided efficient, friendly service during peak hours to enhance customer satisfaction
- Processed cash and card transactions accurately to ensure smooth financial operations
- Prepared and served food while upholding cleanliness and organization standards to maintain a welcoming environment
- Communicated effectively with team members to ensure smooth operations
Education
High School Diploma -
Yorba Linda High School
Yorba Linda, CA06-2024
Skills
- Order Picking & Fulfillment
- Customer satisfaction
- Detail orientation
- Time management
- Product Selection & Substitutions
- Communication & Teamwork
- Payment Processing
- Fast-paced multitasking
- Bilingual (English & Spanish)
- Inventory Management
Accomplishments
- Adaptable Anemone Award — Waterworks Aquatics
Timeline
Personal Shopper
Instacart
09.2025 - Current
Lead Lifeguard
Waterworks Aquatics
07.2021 - 10.2024
Snack Shop Host
Waterworks Aquatics
07.2021 - 10.2024
High School Diploma -
Yorba Linda High School