Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic
Trinh Nguyen

Trinh Nguyen

Whitehorse

Summary

  • Adapt/learn quickly
  • Honest
  • Organized
  • Problem solving
  • Exceptional communication
  • Focusing on goals

Overview

6
6
years of professional experience

Work History

Housekeeping Supervisor

BW Gold Rush Inn
01.2021 - Current
  • Supported manager in inventory
  • Completed schedules, shift reports, and other business documentation.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Baker

Black Walnut Bakery Cafe
01.2018 - 01.2019
  • Prepared dough and batter daily
  • Baked pastry goods
  • Followed recipes

Prep-cook

Saffron's Restaurant
01.2018 - 01.2019


  • Maintained a clean & organized kitchen
  • Assisted head chef
  • Provided team work


Education

Diploma - Baking And Pastry

FANSHAWE COLLEGE
London, ON
12.2020

Skills

  • Basic computer skill
  • Guest Relations
  • Customer service-focused
  • Task assignment
  • Training and mentoring
  • Staff Scheduling
  • Workload prioritization
  • Quality improvements
  • Document Control

Availability

5 to 6 days per week

8 to 10 hours per day

Languages

English
Vietnamese

Timeline

Housekeeping Supervisor

BW Gold Rush Inn
01.2021 - Current

Baker

Black Walnut Bakery Cafe
01.2018 - 01.2019

Prep-cook

Saffron's Restaurant
01.2018 - 01.2019

Diploma - Baking And Pastry

FANSHAWE COLLEGE

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Trinh Nguyen