Summary
Overview
Work History
Education
Skills
Languages
Timeline
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TRINA VINCE

Barrie,ON

Summary

Dynamic Inside Sales Representative with a proven track record at Unique Welding & Fabricating Ltd, excelling in customer service and vendor negotiations. Recognized for enhancing customer satisfaction through tailored solutions and achieving cost savings by securing favorable pricing. Detail-oriented and proactive, committed to driving sales growth and fostering strong relationships.

Overview

25
25
years of professional experience

Work History

Inside Sales Representative/ Purchasing Agent

Unique Welding & Fabricating Ltd
03.2022 - Current
  • Prospecting New Leads
  • Initiate contact for new & existing customer accounts
  • Collaborate with Sales Representatives to secure orders and achieve sales goals
  • Assist customers with solutions & offer guidance & expertise on products
  • Managed friendly and professional Customer & Vendor relationships
  • Process quotes , customer purchase orders, confirmations and sales orders
  • Contact Vendors for best price & availability
  • Negotiated prices and terms of sale with Vendors to reach mutually beneficial agreement
  • Enter purchase orders
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
  • Maintain accurate and detailed records in company database
  • Set up new accounts, helped established customer credit and set up payment methods.
  • Participate in weekly meetings to discuss company growth , improvement and goals
  • Answered customers' questions regarding products, prices, and availability.

Inside Sales Representative

Hercules Sealing Products
03.2013 - 07.2019
  • Communicate with customers regarding products, assist with applications and needs
  • Educate customers to improve sales & customer satisfaction
  • Effective liaison for key accounts
  • Process orders accurately via phone(high call volume) fax & email
  • Contact Vendors to provide RFQ for quoting customer
  • Coordinate with sales/ technical specialists/ Vendors/ Purchasing dept for quoting and order security
  • Enhance customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Inside Sales Representative / Customer Service

Thyssenkrupp Materials NA
09.2008 - 03.2013
  • Answered customers questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Quoted / ordered non ferrous metals for customers
  • Determine key buying influences for existing & potential customers

Purchasing Agent

Construction Specialties Ltd
Mississauga, Ontario
06.2000 - 09.2008
  • Supported company growth by identifying new suppliers and expanding vendor base.
  • Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
  • Achieved cost savings by negotiating contracts and securing favorable pricing with suppliers.
  • Maintained complete documentation and records of all purchasing activities.
  • Ensured timely delivery of materials through effective planning and coordination with suppliers.
  • Improved supplier relationships through regular communication and proactive problem solving
  • Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.

Education

GED -

Gordon Graydon High School
Mississauga, ON

Skills

  • Professional , Efficient, Proactive
  • Excellent attention to detail and accuracy
  • Exceptional customer service
  • Strive for the next challenge
  • Cheerful and energetic

Languages

English

Timeline

Inside Sales Representative/ Purchasing Agent

Unique Welding & Fabricating Ltd
03.2022 - Current

Inside Sales Representative

Hercules Sealing Products
03.2013 - 07.2019

Inside Sales Representative / Customer Service

Thyssenkrupp Materials NA
09.2008 - 03.2013

Purchasing Agent

Construction Specialties Ltd
06.2000 - 09.2008

GED -

Gordon Graydon High School

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TRINA VINCE