Dedicated professional with a strong background in hospitality and customer service, honed at Cross Creek Golf Course. Proven reliability and teamwork skills, adept at maintaining high standards of cleanliness and organization. Recognized for effectively managing high-stress situations while ensuring guest satisfaction through attentive service and safe food handling practices.
Overview
19
19
years of professional experience
Work History
Housekeeper
Self-employeed
Aguanga, CA
06.2014 - 05.2025
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Dispatcher Office Assistant
Diversified Transportation Services
Murrieta, CA
04.2007 - 05.2014
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.
Reduced errors in dispatch records by conducting regular audits and implementing corrective actions when necessary.
Beverage Cart Attendant
Cross Creek Golf Course
Temecula, CA
10.2006 - 04.2007
Operated POS system to facilitate cash and credit transactions and refunds.
Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
Greeted guests and inquired into beverage choices.