Summary
Work History
Skills
Timeline
Generic

Trina Sutherland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Administrative Assistant

Diversified Staffing Services
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

HR Advisor

Selkirk College
  • Managed benefits administration, ensuring accurate enrollment and timely processing of claims for employees.
  • Served as a trusted advisor to both employees and management, fostering professional relationships and contributing to overall organizational success.
  • Enhanced company culture through effective communication and conflict resolution strategies.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.

HR Manager

Carey Management Inc
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Established clear succession plans to ensure leadership continuity during periods of transition or growth.
  • Facilitated organizational change through effective communication and collaboration with senior management.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Supervised and mentored direct reports and developed talented HR teams.

Accounting Clerk

Roofmart
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Coordinated with external auditors to resolve discrepancies.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Skills

    • Benefits Administration
    • Employment law compliance
    • Recruitment and selection
    • HR policies knowledge
    • Complex Problem-Solving
    • Diversity and Inclusion
      • Confidential Document Control
      • Employee Handbook Development
      • Payroll Management
      • Active Listening
      • Organizational Skills
      • Team building

Timeline

Administrative Assistant

Diversified Staffing Services

HR Advisor

Selkirk College

HR Manager

Carey Management Inc

Accounting Clerk

Roofmart
Trina Sutherland