Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Trina Moran

Edmonton,Canada

Summary

Dedicated professional focused on supporting individuals and families affected by mental health issues and addiction. Committed to creating a safe and positive environment for clients to address their challenges. Demonstrates flexibility and a strong work ethic, contributing effectively to team success.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Client Services/Support Worker

Salvation Army Grace Village
09.2023 - Current
  • In charge of doing intakes when clients start the program.
  • Supported clients with fulfilling their goals.
  • Provided emotional support to clients during difficult times or crisis situations.
  • Supported clients in accessing community resources and leisure activities.
  • Built respectful and trusting relationships with clients.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Admin at the front desk.

Volunteer

Prospects
06.2023 - Current
  • Provided one-on-one emotional and social support to individuals in need.
  • Supported clients who have experienced trauma by providing a safe space for them to express themselves without judgement.
  • Offered guidance on how to access financial aid programs for those struggling financially due to mental illness or disability.

Practicum Placement

Lives in Transition
01.2023 - Current
  • Assisted clients with housing applications, job searches, connecting with income support, maintenance enforcement, and identifying challenges based on domestic violence, addictions, and mental health challenges.

Entrepreneur/Business Owner

Trina's Day Home
05.2013 - 06.2023
  • Provided quality childcare to six children ages zero to five.
  • Planning activities indoors, as well as outdoors.
  • Planning and providing hot meals to children.
  • Connecting with parents and keeping updated on a child's progress, etc.
  • Provided emotional support to children, and served as a role model.

Food Service Industry

Julio's Barrio/Boston pizza
Edmonton, ALBERTA
06.2004 - 04.2013
  • Supervisory roles ensure smooth and effective operations of busy restaurants.
  • Managing back-of-house staff, supporting, and encouraging them in all departments of the kitchen.
  • Meal prep, restock, inventory, opening, and closing duties.
  • Reconciliation of floats using computerized systems.

Education

ADDICTIONS & COMMUNITY HEALTH PROFESSIONAL DIPLOMA -

Sundance Collage
Edmonton, AB
09-2023

ADDICTIONS & COMMUNITY HEALTH PROFESSIONAL DIPLOMA PRACTICUM - Addiction's And Community Health Professional.

Lives in Transition
Edmonton, AB
08-2023

Skills

  • Teamwork and collaboration
  • Fast learner
  • punctual
  • Administrative tasks
  • Multitasking and organization
  • Client intake
  • Documentation accuracy
  • Active listening

Certification

Naloxone Training

Non Violent Crisis Intervention Certificate

First Aid/CPR Certificate

Diversity Training

Medication administration Cerificate

References

References available upon request

Timeline

Client Services/Support Worker

Salvation Army Grace Village
09.2023 - Current

Volunteer

Prospects
06.2023 - Current

Practicum Placement

Lives in Transition
01.2023 - Current

Entrepreneur/Business Owner

Trina's Day Home
05.2013 - 06.2023

Food Service Industry

Julio's Barrio/Boston pizza
06.2004 - 04.2013

ADDICTIONS & COMMUNITY HEALTH PROFESSIONAL DIPLOMA -

Sundance Collage

ADDICTIONS & COMMUNITY HEALTH PROFESSIONAL DIPLOMA PRACTICUM - Addiction's And Community Health Professional.

Lives in Transition

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Trina Moran