Trina Miles
Okotoks,AB
Summary
Dedicated Home Care professional with a proven record of, enhancing patient well-being through compassionate care and patient-focused initiatives. Expert in dementia knowledge and adept at building strong patient relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Care
Angels Home Care
04.2022 - 09.2024
- Educated patients and their families on post-discharge care instructions, reducing the likelihood of complications and ensuring a smooth transition to home care.
- Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
- Participated in ongoing training sessions to enhance skills and stay current on best practices in the field of group home care.
- Assisted in the discharge planning process by coordinating home care services and providing detailed patient education materials.
- Maintained up-to-date knowledge of industry best practices and regulations, ensuring compliance with all relevant standards for home care services.
- Provided emotional support to patients and families during challenging times, demonstrating empathy and understanding in the delivery of home care nursing.
Home Health Care Aide
High River Hospital
04.2019 - 09.2021
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Health Care Aide
Seasons Retirement Home
02.2015 - 04.2019
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Reduced patient anxiety through effective communication and active listening skills.
- Maintained clean, safe, and well-organized patient environment.
Waitress
Boston Pizza Restaurant
08.2015 - 09.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Foothills Composite High School
Okotoks, AB06.2007
ABM College
Calgary 04.2024 - 5 2015
License Certificate - Emergency Medical Responder
Alberta Health And Safety Training Institute
Calgary, AB04.2018
Skills
- Compassionate
- Dementia and Alzheimer's knowledge
- Reliable team player
- Patient Care
- Patient relationship building
- Supporting personal needs
- Companionship and emotional support
- Safety Precautions
- Patient-focused care
Certification
- Advanced Cardiovascular Life Support (ACLS) Certification - American Heart Association.
- Home Health Aide Certification – [State] Department of Health.
- First Aid Certification – American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Geriatric Care Management Certificate – [Various Educational Institutions].
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
ABM College
04.2024 - 5 2015
Home Care
Angels Home Care
04.2022 - 09.2024
Home Health Care Aide
High River Hospital
04.2019 - 09.2021
Waitress
Boston Pizza Restaurant
08.2015 - 09.2018
Health Care Aide
Seasons Retirement Home
02.2015 - 04.2019
High School Diploma -
Foothills Composite High School
License Certificate - Emergency Medical Responder
Alberta Health And Safety Training Institute
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