Trina Miles
Okotoks,AB
Summary
Dedicated Home Care professional with a proven record of, enhancing patient well-being through compassionate care and patient-focused initiatives. Expert in dementia knowledge and adept at building strong patient relationships.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Care
Angels Home Care
Calgary, AB
04.2022 - 09.2024
- Educated patients and their families on post-discharge care instructions, reducing the likelihood of complications and ensuring a smooth transition to home care.
- Implemented healthcare systems for patient status monitoring, quality tracking and home care management.
- Participated in ongoing training sessions to enhance skills and stay current on best practices in the field of group home care.
- Assisted in the discharge planning process by coordinating home care services and providing detailed patient education materials.
- Maintained up-to-date knowledge of industry best practices and regulations, ensuring compliance with all relevant standards for home care services.
- Provided emotional support to patients and families during challenging times, demonstrating empathy and understanding in the delivery of home care nursing.
Home Health Care Aide
High River Hospital
High River
04.2019 - 09.2021
- Improved patient well-being by providing compassionate and attentive personal care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients in maintaining mental wellness through engaging conversation and social interaction during visits.
- Supported patients'' daily living activities such as bathing, dressing, grooming, and meal preparation to promote independence.
- Built strong relationships with patients and their families through open communication and empathetic listening skills.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Health Care Aide
Seasons Retirement Home
High River
02.2015 - 04.2019
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Kept accurate records of patients' care, condition, and progress.
- Reduced patient anxiety through effective communication and active listening skills.
- Maintained clean, safe, and well-organized patient environment.
Waitress
Boston Pizza Restaurant
High River, AB
08.2015 - 09.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Foothills Composite High School
Okotoks, AB06.2007
ABM College
Calgary 04.2024 - 5 2015
License Certificate - Emergency Medical Responder
Alberta Health And Safety Training Institute
Calgary, AB04.2018
Skills
- Compassionate
- Dementia and Alzheimer's knowledge
- Reliable team player
- Patient Care
- Patient relationship building
- Supporting personal needs
- Companionship and emotional support
- Safety Precautions
- Patient-focused care
Certification
- Advanced Cardiovascular Life Support (ACLS) Certification - American Heart Association.
- Home Health Aide Certification – [State] Department of Health.
- First Aid Certification – American Red Cross or American Heart Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Geriatric Care Management Certificate – [Various Educational Institutions].
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- First Aid Certification
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
ABM College
04.2024 - 5 2015
Home Care
Angels Home Care
04.2022 - 09.2024
Home Health Care Aide
High River Hospital
04.2019 - 09.2021
Waitress
Boston Pizza Restaurant
08.2015 - 09.2018
Health Care Aide
Seasons Retirement Home
02.2015 - 04.2019
High School Diploma -
Foothills Composite High School
License Certificate - Emergency Medical Responder
Alberta Health And Safety Training Institute