Trina Maguire
Regina
Summary
Well-qualified Property Manager, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
25
25
years of professional experience
Work History
Property Manager
Charan Property Management
09.2014 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Generated leads for sales and rental properties through cold calls and referrals.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Maintained sufficient number of units market-ready for lease.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
Manager
Insta Loans
05.2007 - 08.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
Daycare Owner
Tiny Moments Playcare
03.1999 - 05.2007
- Optimized resource usage at the center by coordinating supply inventory management efficiently.
- Improved daycare operations by implementing efficient scheduling and staff management practices.
- Increased enrollment numbers by promoting the daycare through targeted marketing strategies and community outreach efforts.
- Facilitated connections between families attending the daycare through social events and information sharing platforms.
- Organized successful fundraising events that supported ongoing improvements to the daycare facility.
- Developed curriculum for various age groups, ensuring appropriate educational and recreational activities.
- Maintained a safe and nurturing environment, adhering to province licensing regulations and standards.
- Enhanced parent satisfaction through open communication channels and regular updates on child progress.
- Fostered strong relationships with parents, building trust and encouraging involvement in their child''s development process.
- Implemented creative approaches to childcare, sparking curiosity and engagement among attendees.
- Maintained high-quality child care standards based on developmentally appropriate practices.
Education
SIAST
Regina, SK09.1994
High School Diploma -
Esterhazy Central High School
Esterhazy, SK06.1988
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Lease Renewals
- Exceptional oral and written communication skills
- Tenant relations
- Leasing and sales
- Property tours and inspections
- Eviction Procedures
- Maintenance knowledge
- Maintenance Scheduling
- Occupancy Management
- Administrative Support
- Tenant and eviction laws
- Multi-family property management
- Maintenance Coordination
- Preparing property agreements
Languages
English
Native or Bilingual
Timeline
Property Manager
Charan Property Management
09.2014 - Current
Manager
Insta Loans
05.2007 - 08.2014
Daycare Owner
Tiny Moments Playcare
03.1999 - 05.2007
SIAST
High School Diploma -
Esterhazy Central High School
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