Trina Luu
Vancouver,BC
Summary
Dynamic and results-oriented professional with a proven track record at Morrey Nissan of Burnaby, excelling in customer service and administrative efficiency. Adept at managing multiple phone lines and technology platforms, such as Excel and Google Sheets, while fostering positive relationships. Recognized for exceptional customer service skills and the ability to quickly adapt to new challenges. Prepared to always use past skills and experiences gained for further growth.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Morrey Nissan of Burnaby
04.2023 - Current
- Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
- Keeping reception area clean and neat to give visitors positive first impression, as well as other teammates an exceptional work space.
- Handle complaints, questions, and re-direct calls to other team members.
- Contribute to a positive work environment through building a family-like relationship with fellow coworkers.
- Support management to perform administrative tasks such as data entry, photocopying, scanning, and faxing document while managing multiple phone calls.
- Successfully manage technology platforms such as Excel, Word, Google Sheets.
Inventory Associate
Aritzia Distribution Centre
09.2022 - 05.2023
- Maintained positive energy and enthusiasm while working efficiently in fast-paced environment.
- Completed inventory audits with efficient and accurate approach.
- Gathered heavy boxes in a timely manners as orders come in.
- Taking on new challenges around the warehouse and being trained in new departments when necessary for business needs.
Cashier
The Real Canadian Superstore
09.2020 - 06.2022
- Greeted customers in a kind manner and helped determine their needs.
- Helped customers complete purchases, locate items, and join rewards program while keeping with the flow of customers in line.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled and resolved customer complaints in a calm, professional matter to help satisfy customers.
- Received a Certificate award for 'Exceptional Customer Service'
Education
High School Diploma -
Windermere Secondary
3155 E 27th Ave, Vancouver, BC V5R 1P306.2022
Skills
- Able to work quickly and efficiently as instructed
- Able to lead and contribute to groups and teams
- Quick to learn and face new challenges and task given
- Multi-line phone operation
- Great communication skills
- Works well around and with others without getting distracted
- Very friendly and can bring out positive energy
- Excellent customer service skills
Accomplishments
Exceptional Customer Service Certificate - October 2021
Timeline
Receptionist Administrator
Morrey Nissan of Burnaby
04.2023 - Current
Inventory Associate
Aritzia Distribution Centre
09.2022 - 05.2023
Cashier
The Real Canadian Superstore
09.2020 - 06.2022
High School Diploma -
Windermere Secondary
Similar Profiles
PAHUL KOCHERPAHUL KOCHER
Sales Manager at Morrey Volvo BurnabySales Manager at Morrey Volvo Burnaby
Vincenzo D'AgostinoVincenzo D'Agostino
Car Lot Manager at Morrey Auto GroupCar Lot Manager at Morrey Auto Group
Paul RyanPaul Ryan
Sales Representative at Morrey Distributing Company/Anheuser BuschSales Representative at Morrey Distributing Company/Anheuser Busch