Trina Hedrick
Quincy
Summary
Experienced Operator with a background in machine control, quality assurance, and safety protocol compliance. Strengths lie in problem-solving abilities, technical knowledge, and strong communication skills. Previous roles demonstrate positive impact through improved operational efficiency and consistent adherence to safety standards. Dynamic clinic manager with a strong background in staff supervision and training development. Adept at enhancing operational workflows and ensuring high standards of patient care through effective communication and problem-solving skills. Results-driven Relief Operator with expertise in machine operation and staff supervision. Proven ability to train new personnel and enhance workflow efficiency while ensuring safety and quality standards.
Overview
6
6
years of professional experience
Work History
Relief Operator
Sierra Pacific Industries
Quincy
08.2019 - 08.2023
- Operated machinery to process timber efficiently and safely.
- Monitored production flow to ensure consistent quality standards.
- Followed safety protocols to prevent accidents on the job site.
- Assisted in training new operators on equipment and procedures.
- Coordinated with supervisors to address workflow challenges promptly.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used hand trucks and forklifts to unload, load and transport items.
Clinic Manager
Arizona School of Massage Therapy
Tempe
03.2017 - 08.2019
- Managed daily clinic operations to ensure efficient service delivery.
- Supervised staff to maintain high standards of patient care.
- Scheduled appointments and coordinated client services for optimal flow.
- Developed training programs for new employees on clinic policies.
- Oversaw inventory management and ordered supplies as needed.
- Facilitated communication between staff and administration for smooth operations.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
- Tracked, organized and counted clinic stock and supplies.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Completed day-to-day duties accurately and efficiently.
Education
Certificate Diploma - Massage Therapist
Arizona School of Massage Therapy
Tempe, AZ10-2010
High School Diploma -
Mountain View High School
Mesa, AZ09-1987
Skills
- Machine operation
- Training assistance
- Clinic operations
- Staff supervision
- Appointment scheduling
- Inventory management
- Training development
- Corporate compliance
- Clinical management
- Training and mentoring
- Staff management
- Problem-solving abilities
- Attention to detail
- Written communication
- Performance monitoring
- Employee performance evaluations
- Equipment operation
Timeline
Relief Operator
Sierra Pacific Industries
08.2019 - 08.2023
Clinic Manager
Arizona School of Massage Therapy
03.2017 - 08.2019
Certificate Diploma - Massage Therapist
Arizona School of Massage Therapy
High School Diploma -
Mountain View High School