Trina Gareau
Field,ON
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Extensive back-ground in customer-oriented operations and business development which includes; administration, sales, purchasing, inventory management, and data entry.
-Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations.
-Well organized, accurate, professional and courteous.
-Basic knowledge of French
Overview
5
5
years of professional experience
Work History
Inside Sales Representative
Di-Corp
01.2022 - Current
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Quoted prices, credit terms and other bid specifications.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
Administrative Assistant
Salto Heat Treating
01.2021 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Assisted development and implementation of new administrative procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Warehouse Associate
Boart Longyear
01.2019 - 01.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Completed cycle counts and monthly inventory.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Entered quantity received against purchase order in computer system.
Education
No Degree - French As Second Language
College Boreal
Online04.2021
No Degree - Transcription
Canscribe Career College
British Colombia04.2016
No Degree - Travel Industry Council of Ontario Certification
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04.2014
High School Diploma -
Lively District Secondary School
Lively, ON06.1990
Skills
- Customer Relationship Management
- New Business Development
- Solution Coordination
- Export Compliance
- Customer Service and Assistance
- Regional Sales and Support
- Order Management
- Investigative Procedures
- Product and Service Sales
- Product Knowledge
- Sales and Marketing
- Online Databases
Timeline
Inside Sales Representative
Di-Corp
01.2022 - Current
Administrative Assistant
Salto Heat Treating
01.2021 - 12.2021
Warehouse Associate
Boart Longyear
01.2019 - 01.2020
No Degree - French As Second Language
College Boreal
No Degree - Transcription
Canscribe Career College
No Degree - Travel Industry Council of Ontario Certification
Cambrian College of Applied Arts And Technology
High School Diploma -
Lively District Secondary School
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