Tricia Vecchio
Simi Valley
Summary
Dynamic leader with extensive experience at Target Starbucks, excelling in team management and employee development. Proven track record in enhancing customer satisfaction and reducing turnover through effective motivational techniques. Skilled in inventory oversight and policy enforcement, fostering a collaborative environment that drives operational efficiency and team success.
Overview
35
35
years of professional experience
Work History
Lead Supervisor
Target Starbucks
05.2024 - Current
- Assisted in training new team members on operational standards and safety protocols.
- Supported daily workflow by organizing tasks and prioritizing responsibilities effectively.
- Collaborated with peers to streamline processes and enhance team efficiency.
- Participated in inventory management to ensure accurate stock levels and availability.
- Contributed to maintaining a clean and organized workspace, adhering to safety guidelines.
- Monitored equipment performance, reporting issues promptly for maintenance resolution.
- Engaged with team members to foster a positive work environment and improve morale.
- Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
- Instructed employees on proper cleaning and sanitation of equipment and surfaces.
- Educated workers about proper safety procedures to prevent accidents and injuries.
- Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Reduced employee turnover rate by creating a positive work environment and offering opportunities for professional growth.
Dept Head
Local 706 Iatse Make Up Artists & Hair Stylists Guild
01.1991 - 04.2023
- Directed departmental strategies to optimize training and development initiatives for team members.
- Formulated and executed operational policies to enhance communication efficiency within the guild.
- Directed budgeting and financial planning processes to optimize resource allocation.
- Guided junior staff to cultivate a collaborative environment and enhance workflow efficiency.
- Facilitated contract negotiations with industry partners to enhance member opportunities.
- Implemented organizational rules and integrated policy changes into departmental operations.
- Cultivated a positive work environment by promoting teamwork, open communication, and recognition of employee accomplishments.
- Streamlined inventory management by implementing precise ordering, tracking, and auditing procedures.
- Facilitated collaboration among department personnel to devise comprehensive solutions for emerging challenges.
- Oversaw department budget management, ensuring optimal resource allocation to enhance company objectives.
- Acted as a liaison, strengthening interdepartmental relationships to ensure project success.
- Established robust control and evaluation procedures to enhance departmental work quality.
- Optimized departmental efficiency through process streamlining and technology implementation.
- Optimized workflows by designing effective schedules and assigning tasks aligned with personnel strengths and expertise.
Education
High School Diploma -
Birmingham High School
Van Nuys, CACosmetology
Marinello School of Beauty
Reseda, CASkills
- Team management
- Motivational techniques
- Employee engagement
- Employee development
- Task delegation
- Complex Problem-solving
- Training and mentoring
- Goal oriented
- Staff development
- Policy enforcement
- Employee motivation
- Inventory oversight
- Staff management
- Customer service
Timeline
Lead Supervisor
Target Starbucks
05.2024 - Current
Dept Head
Local 706 Iatse Make Up Artists & Hair Stylists Guild
01.1991 - 04.2023
High School Diploma -
Birmingham High School
Cosmetology
Marinello School of Beauty