Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tricia Staver

Airdrie,AB

Summary

Pragmatic Mail Carrier offering 24 years of delivery to commercial and residential customers. Reliable and considerate to resolve address discrepancies and increase accuracy. Strong management of heavy packages and delivery in inclement weather conditions.

Overview

29
29
years of professional experience

Work History

City Letter Carrier

Canada Post
07.1999 - Current
  • Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
  • Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Contributed to team morale by fostering positive relationships with coworkers through effective communication and collaboration efforts.
  • Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Delivered packages and mail to business and people in local area.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Visual Merchandising Team Lead

Sears Canada
05.1995 - 07.1999
  • Enhanced store aesthetics by designing and implementing visually appealing merchandise displays.
  • Boosted sales performance through strategic placement of high-demand products and promotional materials.
  • Collaborated with cross-functional teams to develop cohesive visual merchandising strategies in line with brand guidelines.
  • Managed inventory levels efficiently, ensuring optimal product availability and timely replenishment.
  • Trained and supervised a team of visual merchandisers, consistently meeting or exceeding company standards for productivity and presentation quality.
  • Analyzed sales data and customer feedback to make informed decisions on product placement and display effectiveness.
  • Developed strong partnerships with vendors to secure exclusive products, promotions, and support for in-store events.
  • Implemented seasonal visual merchandising updates, keeping the store fresh and engaging for customers throughout the year.
  • Organized special events such as fashion shows or product launches, providing an immersive experience for customers while showcasing new collections or offerings.
  • Adapted quickly to changing market trends by continuously updating product assortments and display concepts accordingly.
  • Contributed to a positive work environment by fostering teamwork among fellow employees and consistently providing constructive feedback.

Visual Merchandiser Co-op Student

Tommy Hilfiger
01.1996 - 05.1998
  • Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.
  • Worked closely with buying team to ensure inventory levels were maintained for proper merchandise representation on the shop floor.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Implemented inventory control measures to reduce shrinkage rates while maintaining attractive product displays.
  • Created engaging POP displays that effectively promoted high-margin items, increasing impulse purchases from customers.
  • Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
  • Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
  • Partnered with store personnel during remodels or relocations to ensure seamless transition of visual merchandising elements into new spaces.
  • Provided ongoing feedback on display performance to store management, enabling continuous improvement in visual merchandising techniques.
  • Worked with store managers to implement new displays, promotions and store layout changes.

Education

Associate of Arts - Business

Centennial College of Applied Arts And Technology
Scarborough, ON
05.1998

Skills

  • Mail Delivery
  • Postal Law Knowledge
  • Organizational Skills
  • Computer Literacy
  • Conflict Resolution
  • Self-Motivation
  • Critical Thinking
  • Punctuality
  • Reading Comprehension
  • Load Balancing
  • Interpersonal Skills
  • Time Management
  • Decision Making

Languages

English
Full Professional

Timeline

City Letter Carrier

Canada Post
07.1999 - Current

Visual Merchandiser Co-op Student

Tommy Hilfiger
01.1996 - 05.1998

Visual Merchandising Team Lead

Sears Canada
05.1995 - 07.1999

Associate of Arts - Business

Centennial College of Applied Arts And Technology

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Tricia Staver