Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tricia Shipley

Forestville

Summary

Adept at optimizing delivery routes and enhancing customer satisfaction, I leveraged GPS navigation and a positive attitude to exceed performance expectations at Domino's Pizza. My expertise in safe driving and exceptional customer service, backed by a clean driving record, significantly contributed to the company's efficiency and client trust.

Overview

7
7
years of professional experience

Work History

Delivery Driver

Domino's Pizza
12.2022 - 04.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured safe on-the-job navigation through thorough knowledge of traffic rules.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.

Retail Merchandiser

Select A Service
02.2020 - 11.2023
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.

Janitorial Worker/ Light Maintenance

Sonoma County Jokey Club
06.2017 - 11.2019
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
  • Sanitized break area kitchen counters, tables and sinks.
  • Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
  • Kept building spaces premises clean inside and outside.
  • Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
  • Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
  • Hand-cleaned telephones, door knobs and remote controls.
  • Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
  • Polished stainless steel fixtures and furniture details.
  • Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
  • Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
  • Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
  • Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
  • Promoted energy efficiency by turning off lights and equipment when not in use during routine cleaning tasks.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Performed minor maintenance tasks such as changing light bulbs or tightening loose fixtures to maintain optimal facility functionality.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Reported damages and hazardous conditions to management for further action.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

Education

GED - General Studies

Santa Rosa High School
Santa Rosa, CA
08.2012

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Safe driving
  • Clean driving record
  • Time management skills
  • GPS and route planning
  • GPS navigation
  • Map reading and navigation skills
  • Route planning
  • Delivery recordkeeping
  • Dispatch communication
  • Payment collection
  • Mileage tracking
  • Current CDL license
  • Adaptability and flexibility
  • Customer interaction
  • Traffic laws
  • Courteous and polite demeanor
  • Responsible driver

Timeline

Delivery Driver

Domino's Pizza
12.2022 - 04.2024

Retail Merchandiser

Select A Service
02.2020 - 11.2023

Janitorial Worker/ Light Maintenance

Sonoma County Jokey Club
06.2017 - 11.2019

GED - General Studies

Santa Rosa High School

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Tricia Shipley