Tricia Ramirez
Sacramento
Summary
Dynamic professional with extensive experience in customer service and problem-solving. Recognized for improving store performance by implementing customer feedback and collaborating with teams to achieve organizational goals. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Merchandiser
Self-employeed
Sacramento
03.2025 - Current
- Developed product displays to enhance visual appeal and attract customers.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Implemented layout changes based on customer feedback to optimize shopping experience.
- Maintained a clean and organized work environment at all times.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
Driver
Uber
Sacramento
01.2018 - 03.2019
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Maintained safe driving history with no critical incidents over 1-year timeframe.
- Achieved consistently high customer scores due to exceptional service.
Property Manager
Gold Run Apts
Rancho Cordova
02.2016 - 11.2017
- Educated clients on lease and rental agreements.
- Answered telephones to assist customers and resolve issues.
- Updated and maintained rental agreement files and documents.
- Prepared and submitted reports to supervisor.
- Assisted property owners in locating tenants to lease or rent available space.
Front Desk Receptionist/Treatment Coordinator
Madison Square Dental
Sacramento
01.2015 - 01.2016
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Set up appointment times and handled canceled appointments.
- Reviewed patient records to check accuracy of information and implement updates.
Dental Receptionist/Treatment Coordinator
Pacific Dental Services
Rancho Cordova
02.2012 - 12.2014
- Verified, updated and entered patient information into system.
- Arranged documents for insurance claims.
- Completed claims forms for different types of appointments and worked on resolutions for denials or other insurance issues.
- Answered and managed incoming calls and emails.
- Collected payments from patients and arranged payment schedules.
Server
Sacramento brewing company
Sacramento
05.2008 - 02.2012
- Provided exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and food recommendations.
- Took accurate orders and communicated them to the kitchen staff.
- Managed cash register and processed customer payments efficiently.
- Maintained cleanliness and organization of dining area and tables.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Caregiver, Special Needs
Eden Homes
Oakley
06.2006 - 04.2008
- Assisted individuals with daily living activities and personal care routines.
- Monitored health and behavior changes, reporting concerns to healthcare professionals.
- Implemented individualized care plans tailored to specific needs of residents.
- Collaborated with families to support emotional and physical well-being of residents.
- Maintained a clean and safe living environment for all residents at Eden Homes.
- Documented daily activities and care provided in compliance with organizational standards.
- Administered medication when needed according to doctor's instructions.
Education
GED -
Walnutwood Continuation School
Rancho Cordova, CA07-1996
Skills
- Visual merchandising
- Supply restocking
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Adaptability
Timeline
Merchandiser
Self-employeed
03.2025 - Current
Driver
Uber
01.2018 - 03.2019
Property Manager
Gold Run Apts
02.2016 - 11.2017
Front Desk Receptionist/Treatment Coordinator
Madison Square Dental
01.2015 - 01.2016
Dental Receptionist/Treatment Coordinator
Pacific Dental Services
02.2012 - 12.2014
Server
Sacramento brewing company
05.2008 - 02.2012
Caregiver, Special Needs
Eden Homes
06.2006 - 04.2008
GED -
Walnutwood Continuation School