Tricia Hay
Bognor,Canada
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills, honed at IGA and Chapman's Ice Cream. Expert in maintaining cleanliness and sanitation while ensuring product quality. Recognized for effectively managing team operations and enhancing customer experiences through attentive service and food safety adherence.
Overview
27
27
years of professional experience
Work History
Deli Clerk
IGA
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Lead Hand
Chapman's Ice Cream
- Organized team
- Monitor quality
- Ran multiple production lines including doing paperwork, washouts, changing of equipment, reporting to supervisors, checked expiry dates on production and ensured quality of products run.
Food Service Worker
McDonald’s
Meaford, ON
05.2025 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
Restaurant Food Server
Colepeppers
Dundalk, ON
05.1998 - 05.2001
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Grade 12 - undefined
Grey Highlands Secondary School
Flesherton, ON06.2001
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
Languages
English
Full Professional
Timeline
Food Service Worker
McDonald’s
05.2025 - Current
Restaurant Food Server
Colepeppers
05.1998 - 05.2001
Deli Clerk
IGA
Lead Hand
Chapman's Ice Cream
Grade 12 - undefined
Grey Highlands Secondary School