Tricia Bent
Ajax,Ontario
Summary
Reliable and compassionate professional with strengths in customer service, inventory management, and training. Skilled in providing responsive, empathetic service to clients, especially those navigating complex situations. Motivated to make a meaningful impact through empowering interactions and personalized support.
Overview
5
5
years of professional experience
Work History
Sales Associate
The UPS Store
Ajax, Ontario
10.2022 - 09.2024
- Handled packaging and shipping of customer items across Canada and internationally.
- Processed incoming shipments and managed inventory levels for UPS, DHL, and Canada Post.
- Assisted customers in locating specific products, addressing inquiries, and providing product recommendations.
- Created custom prints and designs tailored to customer needs.
Process Operator
Estee Lauder Companies
Markham, Ontario
05.2021 - 09.2023
- Created quality products by streamlining packaging and assembly processes, boosting production output.
- Documented production data for compliance and reporting purposes.
- Adhered to safety protocols in all operational tasks and procedures.
Camp Counselor
Global Kingdom Ministries
Markham, Ontario
07.2020 - 08.2020
- Planned and led recreational activities customized to camper interests.
- Facilitated group discussions to promote teamwork and conflict resolution.
- Supervised campers during activities to ensure safety and engagement.
- Collaborated with staff to create a positive camp atmosphere for all participants.
Data Entry Clerk
York Staffing Solutions
Vaughan, Ontario
06.2019 - 08.2019
- Processed and entered large volumes of data into Excel.
- Maintained accuracy by reviewing data entries for errors and discrepancies.
- Collaborated with team members to streamline data entry procedures.
Education
Bachelor of Fine Arts - Music And Psychology
York University
Toronto06-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Inventory management
- Project management
- Communication skills
- Qualitative research
Timeline
Sales Associate
The UPS Store
10.2022 - 09.2024
Process Operator
Estee Lauder Companies
05.2021 - 09.2023
Camp Counselor
Global Kingdom Ministries
07.2020 - 08.2020
Data Entry Clerk
York Staffing Solutions
06.2019 - 08.2019
Bachelor of Fine Arts - Music And Psychology
York University
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