Overview
Work History
Education
Skills
Timeline
Generic

Tri Tran

Garden Grove

Overview

4
4
years of professional experience

Work History

Server

Mokkoji
Irvine
01.2025 - Current
  • Delivered outstanding customer service by demonstrating in-depth knowledge of beef cuts, appetizers, and beverage selections.
  • Fostered a warm, inviting environment to create memorable dining experiences and cultivate guest loyalty.
  • Performed multiple front-of-house roles, including hosting, serving, bussing, and managing takeout orders. Oversaw team responsibilities by delegating tasks and coordinating opening and closing procedures.
  • Onboarded and mentored new team members, ensuring adherence to service standards and company policies while guiding them through the tip-out system.
  • Recommended high-quality menu items to guests, elevating their overall dining experience and contributing to increased sales.

Lead

Boiling Point
Irvine
03.2022 - 01.2023
  • Consistently demonstrated a strong work ethic through clear communication and by surpassing customer expectations.
  • Thrived in high-pressure environments by managing large service volumes while delivering personalized guest experiences.
  • Trained and supported new team members, offering ongoing coaching to enhance overall team performance.
  • Effectively mediated conflicts to foster a positive, cooperative, and productive workplace atmosphere.
  • Juggled multiple responsibilities including hosting, serving, bussing, food running, and managing takeout orders, while collaborating with teammates to maintain seamless service.
  • Strategically coordinated employee schedules to ensure optimal staffing and efficient workflow.
  • Oversaw front- and back-of-house operations to support cohesive and efficient daily service.

Server

Umami Burger
Costa Mesa
03.2021 - 09.2021
  • Performed exceptionally in fast-paced settings, balancing high service volume with attentive, personalized guest interactions.
  • Took on diverse front-of-house responsibilities including hosting, serving, bussing, and managing takeout orders to ensure efficient service.
  • Coordinated closely with kitchen staff to manage dine-in and takeout orders, ensuring quality control and meeting special dietary needs.
  • Delivered top-tier customer service by thoroughly understanding a range of sauces and clearly articulating the flavor profiles and ingredients of burger selections.
  • Supported team development by training new hires and offering consistent guidance to enhance staff performance.
  • Contributed to overall cleanliness and kitchen efficiency through regular dishwashing support when needed.

Education

Some College (No Degree) - Bioengineering

IVC
Irvine

Skills

  • Bilingual Vietnamese/English
  • Hosting, waiting, bussing, food running, to-go orders
  • Training employees
  • Plating, kitchen prep, dishwashing
  • Cash register & POS

Timeline

Server

Mokkoji
01.2025 - Current

Lead

Boiling Point
03.2022 - 01.2023

Server

Umami Burger
03.2021 - 09.2021

Some College (No Degree) - Bioengineering

IVC

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