Tri Nguyen
HCM,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Marketing and Student Recruitment Manager
The Erindale Academy
12.2022 - 08.2023
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
Product Manager
Education Solutions Vietnam
11.2019 - 08.2022
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Liaised with clients to better understand business needs and current market landscape.
- Directed planning and budgeting efforts.
- Set goals and formalized policies to maximize team performance and keep project on-task.
- Created and managed social media campaigns to increase brand engagement.
English as a Second Language Teacher
Vietnam Australia International School
08.2008 - 10.2019
- Educated students in basics of English grammar and conversational speaking.
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Created new lesson plans based on course objectives.
- Designed seasonal programs emphasizing vocabulary, pronunciation, and reading comprehension.
- Administered and graded tests and assignments to evaluate student progress.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Improved instruction methods by using various assessment tools and strategies.
- Attended workshops to learn about student motivation and engaging learning activities.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Emphasized critical thinking through small group activities.
- Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Created monthly academic status reports based on in-depth student evaluations.
- Administered language proficiency tests and awarded highest-scoring students.
- Prepared students for tests by teaching relevant concepts and enforcing good test-taking skills.
- Provided individual mentoring and special tutoring to struggling students.
- Used positive reinforcement and provided clear feedback to help students succeed.
- Facilitated class discussion to help students work through questions and expand understanding.
- Assigned lessons and corrected homework.
Education
Master of Arts - Educational Leadership
Vancouver Island University
Nanaimo, BC07.2025
Master of Arts - Applied Linguistics
Curtin University of Technology
Perth, Australia03.2013
Skills
- Time Management
- Schedule Preparation
- Complex Problem-Solving
- Effective Communication
- Change Management
- Customer Relationship Management
- Product Management
- Emotional Intelligence
- Customer Service
- MS Office
- Computer Skills
Languages
English
Full Professional
Vietnamese
Native or Bilingual
French
Elementary
Timeline
Marketing and Student Recruitment Manager
The Erindale Academy
12.2022 - 08.2023
Product Manager
Education Solutions Vietnam
11.2019 - 08.2022
English as a Second Language Teacher
Vietnam Australia International School
08.2008 - 10.2019
Master of Arts - Educational Leadership
Vancouver Island University
Master of Arts - Applied Linguistics
Curtin University of Technology
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