Trey Caple
Valencia
Summary
Seasoned Business Analyst offering 10+ years of HealthCare industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
10
10
years of professional experience
Work History
Technical Business Analyst
BAYADA Home Health Care - Profectus Solutions
10.2021 - 02.2023
- Identify process inefficiencies through gap analysis and outline sensible solutions.
- Assess impact of current business processes on users and stakeholders and evaluate potential areas for improvement.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Derive conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Author technical requirement documentation to suit business goals and technological limits.
- Advise project managers on simultaneous technical workstreams, aiding in alignment of broader business goals.
Business Analyst
Film Musicians Secondary Markets Fund
01.2020 - 10.2021
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Assigned tasks to associates, staffed projects and updated all involved parties to enhance optimal business flow.
- Overhauled operational workflow to launch NetSuite into new processing platform.
- Enhanced availability of NetSuite infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.
Business Analyst Consultant
FiveSix Healthcare
08.2019 - 01.2020
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
- Delivered in-depth EHR/PM training, imparting knowledge of best practices for protecting data and minimizing errors.
- Created and maintained standard operating procedures governing system functions and features.
- Helped deploy system enhancements to improve field operations.
- Monitored employee tasks, evaluating information processing and performance to gauge business functions and inefficiencies.
- Investigated and addressed system issues to enhance usability and improve functionality.
Business Analyst Consultant
Centegra Health System
11.2017 - 08.2019
- Analyzed and documented the requirements of the CPC practices and clinical workflow as they pertain to NextGen EHR/PM.
- Actively collaborated with IT stakeholders to identify impacts, gaps and risks of current state RCPA process to provide performance improvement consulting for NextGen users.
- Analyzed and addressed application functionality and data reporting requirements of internal users and external regulatory agencies.
- Provided security risk analysis and advisory services to eliminate security exposures that currently exist.
- Developed an optimization curriculum and delivered trainings via classroom, individual, or WebEx session to directly impact HealthCare Systems adoption, use and engagement against providers and line staff users.
Freelance Consultant
Multiple Clients
04.2015 - 11.2017
- Liaised with customers and management team to better understand customer needs and recommend appropriate solutions.
- Collaborated closely with clients to better understand entire project scope.
- Supported clients with business analysis, documentation and data modeling.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Business NextGen Systems Analyst III
Hanger, Inc.
08.2013 - 04.2015
- Contributed to successful Hanger enterprise rollout by providing System Administration & System Configuration tasks for the NextGen File Maintenance, EPM, EHR, and ICS modules through analysis, use case development and re-design of business process flows to meet overall business objectives.
- Increased client satisfaction levels by performing ad-hoc SQL development, Crystal Report development, and NextGen EPM/EHR Report development as required.
- Designed/enhanced EHR templates resulting in an enhanced better user experience.
Education
Bachelor of Science - Health Information Management
DeVry University
Downers Grove, ILBachelor of Arts - Art History
Academy Of Art College
San Francisco, CAAssociate of Arts - Graphic Design
Ohlone College
Fremont, CASkills
- Financial and Economic Data
- Data Synthesizing
- Business Intelligence Testing
- Reusable Knowledge Assets
- Technical Design Documentation
- Spreadsheet Development
- Technical Support
- Templates Management
- BI Tool and System Design
- Document Library Maintenance
- Metadata Enhancements
- Customer Communication
- Documentation Management
- Critical Thinking
- Work Organizing and Prioritizing
- Specifications Documentation
- ERP Software
- EHR/EPM Software
- Project Management
- Requirements Analysis
Timeline
Technical Business Analyst
BAYADA Home Health Care - Profectus Solutions
10.2021 - 02.2023
Business Analyst
Film Musicians Secondary Markets Fund
01.2020 - 10.2021
Business Analyst Consultant
FiveSix Healthcare
08.2019 - 01.2020
Business Analyst Consultant
Centegra Health System
11.2017 - 08.2019
Freelance Consultant
Multiple Clients
04.2015 - 11.2017
Business NextGen Systems Analyst III
Hanger, Inc.
08.2013 - 04.2015
Bachelor of Science - Health Information Management
DeVry University
Bachelor of Arts - Art History
Academy Of Art College
Associate of Arts - Graphic Design
Ohlone College
Similar Profiles
Regina BurkeRegina Burke
Client Services Manager at Bayada Home Health CareClient Services Manager at Bayada Home Health Care
Alexandra MooreAlexandra Moore
Recruiting/Employee Services Manager at BAYADA Home Health CareRecruiting/Employee Services Manager at BAYADA Home Health Care
Abigal FrischAbigal Frisch
Registered Nurse at Bayada Home Health CareRegistered Nurse at Bayada Home Health Care