ZERIBE KINGSLEY NWEFFI
Toronto,ON
Summary
Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Bock North America
Cambridge, ON
01.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
Sales Representative
Jones Housing
Ikoyi, Lagos
04.2020 - 12.2022
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
Sales Representative
BLENCO supper market
Ajah, Lagos
01.2018 - 03.2020
- Entered customer transaction information into company databases
- Stayed current on customer trends and requirements
- Attended scheduled training sessions and department meetings to build expertise
- Advised clients regarding accounts, pricing schedules, and financing options
Education
BACHELOR OF SCIENCE (B.S.) - EDUCATION
Ebonyi state University
Abakaliki, EBONYI08.2018
Skills
- Customer Service
- Verbal Communication
- Self-Confidence
- Time Management
- Setting Goals
- Dedication
- Leadership
Languages
English
Professional Working
Timeline
Front Desk Agent
Bock North America
01.2023 - Current
Sales Representative
Jones Housing
04.2020 - 12.2022
Sales Representative
BLENCO supper market
01.2018 - 03.2020
BACHELOR OF SCIENCE (B.S.) - EDUCATION
Ebonyi state University