Trevor Wilkinson
D&S Awards and Etching
Windsor
17
years of professional experience
Results-driven production and retail manager with over 9 years of experience in enhancing store operations and customer engagement. Skilled in inventory optimization and data-driven decision-making, consistently achieving sales targets and improving operational efficiency.
Work History
Production/Retail Manager
1 Year 5 Months- Managed daily store operations to enhance customer satisfaction and drive sales performance.
- Trained and mentored staff on product knowledge and customer service best practices.
- Implemented inventory management procedures to optimize stock levels and reduce shrinkage.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Exhibited excellent people skills during interaction with employees and customers.
Production/Retail Manager
8 Years 5 Months- Developed promotional displays to attract customers and boost seasonal sales initiatives.
- Answered questions about store policies and addressed customer concerns.
- Established positive relationships with vendors, negotiated favorable terms, and ensured timely delivery of merchandise orders.
- Collaborated with suppliers to negotiate favorable terms and maintain quality products in inventory.
- Ensured compliance with safety regulations and company policies for a secure shopping environment.
Retail Associate
1 Year- Processed customer transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
- Assisted customers in selecting sports equipment and apparel, enhancing overall shopping experience.
- Maintained inventory levels through regular stock checks and timely restocking of merchandise.
- Collaborated with team members to create engaging product displays that increased customer interest.
Member Services Attendant
5 Years 3 Months- Facilitated member check-in and registration processes to enhance customer experience.
- Managed inventory of golf carts and equipment, ensuring availability for members.
- Provided assistance with event coordination, maintaining high service standards during tournaments.
- Trained new staff on operational procedures and customer service best practices.
Education
Bachelor of Science - Psychobiology
High School Diploma
Skills
Store operations
Inventory control
Cash management
Production planning
Production supervision
Merchandising strategies
Operational planning
Time optimization
Data-driven decisions
Customer service
Accomplishments
Cum Laude 3.79 GPA
Timeline
Production/Retail Manager
D&S Awards and Etching
11.2023 - 04.2025Read More
Production/Retail Manager
D&S Awards, LLC
06.2015 - 11.2023Read More
Retail Associate
Soccer and Sports
07.2013 - 07.2014Read More
Member Services Attendant
Santa Rosa Golf and Country Club
04.2008 - 07.2013Read More
University of California, Los Angeles
Bachelor of Science from Psychobiology
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Cardinal Newman High School
High School Diploma
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