With a proven track record at CITY TRANSFER CANADA LIMITED, I excelled in fleet optimization and leadership, enhancing fleet efficiency and reducing costs. Skilled in GPS navigation and adept at fostering team collaboration, I significantly improved operational productivity and safety, achieving notable revenue growth without compromising on service quality.
Fleet management professional, equipped to enhance operational efficiency and cost savings. History of implementing effective maintenance schedules and optimizing route planning. Prioritizes team collaboration and adapts to evolving needs. Brings strong organizational and problem-solving skills.
Fleet management professional with comprehensive experience and readiness for role. Demonstrates strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in logistics coordination, maintenance scheduling, and cost control, while possessing excellent organizational and leadership abilities. Known for effective communication, problem-solving, and strategic planning.
Overview
13
13
years of professional experience
Work History
Fleet Manager
CITY TRANSFER CANADA LIMITED
09.2022 - Current
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Maintained accurate driver information for delivery scheduling.
Provided all drivers with pertinent safety materials regarding rules and regulations.
Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
Suggested actionable improvements to increase efficiency and reduce expenses.
Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
Trained drivers to manage time effectively, improving overall mileage performance.
Facilitated smooth communication channels between drivers and dispatchers to improve overall operational flow.
Streamlined operations to increase productivity and oversaw employees to maximize outcomes.
Optimized routing plans based on real-time traffic data analysis which resulted in decreased travel time during peak hours.
Documented equipment transfers and sales details for accurate record keeping.
Proactively identified and solved complex problems that impacted management and business direction.
Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
Completed projects by effectively delegating tasks and overseeing employee performance.
Developed comprehensive tracking systems to monitor vehicle locations, ensuring prompt response to customer requests and improved service quality.
Executed design concept and build requirements for several vehicles to align with job requirements.
AZ DRIVER
WEST CARLETON SAND AND GRAVEL
01.2021 - 09.2022
Operated with safety and skill to avoid accidents and delays.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Operated heavy trucks to deliver loads as far as 200 kilometers from home location.
Dispatch Manager
CANADA CARTAGE
01.2021 - 09.2022
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Dispatcher
City Transfer Moving & Storage
03.2017 - 01.2021
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Promoted teamwork among colleagues by proactively assisting others when needed.
Maintained updated and detailed records of calls in physical and electronic database.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Generated reports to track deliveries and maintain proper records and documentation.
Consistently met performance metrics for call handling, contributing to the overall success of the department.
Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
Ensured compliance with local, state, and federal regulations related to emergency communications.
Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
Enhanced communication with first responders by maintaining updated contact information and utilizing clear, concise language during dispatches.
Analyzed call patterns to predict peak times, adjusting staffing levels accordingly for optimal coverage.
Enhanced emergency response times by efficiently coordinating with first responders and accurately relaying critical information.
Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
Directed dispatching, routing, and tracking of 70 fleet vehicles.
AZ Driver
West Carleton Sand And Gravel
06.2012 - 03.2017
Operated with safety and skill to avoid accidents and delays.
Dropped and hooked trailers and changed configuration of equipment.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Floated paving equipment to and from job locations in a safe and timely manner.
Hauled asphalt, sand and gravel to multiple job sites with varying degrees of complex dump locations.
Operated heavy trucks to deliver loads locally and up to 200 kilometers from home location.
Education
Diploma - Forestry
Algonquin College
Ottawa, None
07-2009
Skills
Fleet optimization
Fleet management
Scheduling
Fleet scheduling
Delivery schedule oversight
Regulatory compliance
Route planning
GPS navigation
MS office suite
Cost reduction
Route navigation software
Transportation management systems
Languages
English
Native or Bilingual
Timeline
Fleet Manager
CITY TRANSFER CANADA LIMITED
09.2022 - Current
AZ DRIVER
WEST CARLETON SAND AND GRAVEL
01.2021 - 09.2022
Dispatch Manager
CANADA CARTAGE
01.2021 - 09.2022
Dispatcher
City Transfer Moving & Storage
03.2017 - 01.2021
AZ Driver
West Carleton Sand And Gravel
06.2012 - 03.2017
Diploma - Forestry
Algonquin College
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