Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trevor Shields

Santa Clarita

Summary

Dynamic Operations Manager with a proven track record at Santa Clarita Sweeping, excelling in strategic insights and analytical problem-solving. Successfully streamlined operations, enhancing customer satisfaction and increasing profits. Strong interpersonal communication skills fostered effective collaboration with vendors and staff, driving initiatives that improved company culture and compliance.

Overview

19
19
years of professional experience

Work History

Operations Manager

Santa Clarita Sweeping
07.2013 - Current
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Increased profit by streamlining operations.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Executive Protection Agent

Gavin De Becker & Associates
04.2017 - 10.2017
  • Detected, investigated and reported hazardous workplace incidents and issues.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Researched and archived general liability incidents via CCTV.
  • Utilized various hand and power tools to secure premises and increase protection.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Recreation Leader

City of Santa Clarita
05.2011 - 02.2017
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Planned, promoted and executed more than 30 events each year.
  • Planned, organized adult sports programs including Softball, Basketball, volley, and Flag football.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Assisted in recruitment and hiring of new recreation staff.

Infantryman

US Army
07.2006 - 12.2010
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Patrolled designated coverage areas and evaluated terrain for defensive use.
  • Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
  • Trained over multinational partners, contractors and foreign nationals to develop warfighting and defense capabilities.
  • Utilized advanced tactics to engage and neutralize enemy combatants.
  • Applied first aid to squad members at camps and on battlefield.
  • Identified enemy targets using advanced surveillance techniques.
  • Deployed countermeasures to repel enemy assaults.
  • Utilized advanced combat tactics to maintain safety during engagements.
  • Analyzed terrain to identify advantageous positions for operations.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Monitored and reported enemy activity to command center.

Education

No Degree - Fire Science

College of The Canyons
Valencia, CA

High School Diploma -

William S Hart High School
Santa Clarita, CA
06-2006

Skills

  • Incident response coordination
  • Health and safety compliance
  • Strategic insights
  • Analytical problem-solving
  • Interpersonal communication
  • Assignment delegation
  • Cost reduction strategies
  • Cross-functional communication
  • Customer relations specialist
  • Resource coordination
  • Team building/leadership

Timeline

Executive Protection Agent

Gavin De Becker & Associates
04.2017 - 10.2017

Operations Manager

Santa Clarita Sweeping
07.2013 - Current

Senior Recreation Leader

City of Santa Clarita
05.2011 - 02.2017

Infantryman

US Army
07.2006 - 12.2010

No Degree - Fire Science

College of The Canyons

High School Diploma -

William S Hart High School

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Trevor Shields