Trevor rushworth
Caledonia
Summary
Dynamic professional with a proven track record at Minerals Technologies, excelling in customer support and product knowledge. Recognized for enhancing customer retention through exceptional interpersonal skills and critical thinking. Successfully increased order fulfillment speed and accuracy, demonstrating strong organizational abilities and expertise in materials transport.
Service professional ready to contribute valuable customer service experience and problem-solving skills. Known for improving client satisfaction and resolving issues swiftly. Team-oriented with focus on achieving results and adapting to changing needs. Proficient in communication and relationship-building, consistently reliable and flexible.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Steel Mill Service
Minerals Technologies
11.2022 - Current
- Maintained productivity and quality standards at all times.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than [Number] customers each day.
- Increased customer retention with exceptional interpersonal skills and proactive problem-solving abilities.
- Collaborated with cross-functional teams to enhance overall client experience and satisfaction levels.
- Managed timely and effective replacement of damaged or missing products.
- Cross-trained and backed up other customer service managers.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Order Picker
Sioux Chief Manufacturing Company
03.2018 - 07.2021
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Increased productivity by operating various material handling equipment such as pallet jacks, forklifts, and reach trucks when necessary.
- Kept work areas neat, clean and free from debris.
Education
High School Diploma -
Waterford District High School
Waterford, ON06-2019
Skills
- Organization
- Customer support
- Critical thinking
- Product and service solutions
- Materials transport
- Coordination
- Product knowledge
- Friendly, positive attitude
- Problem-solving
Languages
English
Full Professional
Certification
skytec MEWP type 3 group A and B
Timeline
Steel Mill Service
Minerals Technologies
11.2022 - Current
Order Picker
Sioux Chief Manufacturing Company
03.2018 - 07.2021
High School Diploma -
Waterford District High School
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