Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Trevor Reinert

Trevor Reinert

Kitimat,BC

Summary

Proven track record in enhancing territory sales and fostering client relationships at United Rentals, demonstrating exceptional problem-solving and relationship-building skills. Excelled in team leadership and customer service, significantly improving operational efficiency and customer satisfaction at Snow Valley Ford.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Outside Sales Representative

United Rentals
03.2019 - Current
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
  • Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Service Manager /Auto Parts Specialist

Snow Valley Ford
10.2013 - 03.2019
  • Resolved customer complaints in professional and timely manner.
  • Met with customers to discuss service needs and offer available solutions.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Negotiated with vendors to secure best prices for parts and supplies.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.

Automotive Detailer /Automotive Service Technician

Thornhill Motors
05.2006 - 10.2013
  • Washed, waxed, and buffed vehicle bodies for professional shine.
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Education

High School Diploma -

Mount Elizabeth Secondary School
Kitimat, BC

Parts & Warehousing Person 1 - Parts And Warehousing Foundation

Kwantlen Polytechnic University
Cloverdale, BC
07.2015

Skills

Relationship Building

Motivated Team Player

Problem-Solving

Customer Service-Oriented

Team Leadership

Approachable

Analytical Thinking

Languages

English

Certification

  • Aerial Boom Lift and Scissor Lift Operator Certification - through November 2026
  • Rough Terrain and Counterbalance Forklift Operator Certification - through November 2026
  • Fall Pro Certification - through May 2026
  • Parts & Warehousing Person 1 - ITA
  • Class 5 British Columbia Drivers License

Timeline

Outside Sales Representative

United Rentals
03.2019 - Current

Service Manager /Auto Parts Specialist

Snow Valley Ford
10.2013 - 03.2019

Automotive Detailer /Automotive Service Technician

Thornhill Motors
05.2006 - 10.2013

High School Diploma -

Mount Elizabeth Secondary School

Parts & Warehousing Person 1 - Parts And Warehousing Foundation

Kwantlen Polytechnic University

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Trevor Reinert