Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
Barry Group
06.2021 - 08.2023
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Managed friendly and professional customer interactions.
Set up new accounts, established customer credit and set up payment methods.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Financial Advisory Intern
Grant Thornton
01.2018 - 08.2018
General administration duties
Organizing filing systems
Dealing with queries in a professional manner
Worked as part of a five member team, also trusted to work on my own initiative
Process payments
Enhanced client satisfaction by providing comprehensive financial advice and investment strategies.
Assisted senior advisors with portfolio management for optimized returns.
Education
Bachelor of Business Honours - Accounting
Cork Institute of Technology
Cork, Ireland
08.2020
Skills
B2C Sales
Persuasive Negotiator
Account Acquisition
Opportunity Identification
Relationship Building
Customer Service
Goals and Performance
Cold Calling Expertise
Timeline
Inside Sales Representative
Barry Group
06.2021 - 08.2023
Financial Advisory Intern
Grant Thornton
01.2018 - 08.2018
Bachelor of Business Honours - Accounting
Cork Institute of Technology
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