Summary
Work History
Education
Skills
Timeline
Generic

Trevor Huntoon

Manteca

Summary

Proven track record in enhancing customer loyalty and streamlining operations, evidenced by my role at Home Depot. Excelled in conflict resolution and customer service, significantly improving client satisfaction. Skilled in Microsoft Excel and active listening, I consistently exceeded sales targets by employing effective relationship-building strategies.

Work History

Customer Service Representative

Home Depot
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Associate

Amazon
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Sales Representative

GNS Marketing Direct TV
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.

Education

Master Of Chemistry -

San Joaquin Delta College
Stockton, CA

High School Diploma - Chemistry, Precal, English, Economics

East Union High School
Manteca, CA
05.2014

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Payment processing
  • Prioritization
  • Store maintenance
  • Retail store support

Timeline

Customer Service Representative

Home Depot

Warehouse Associate

Amazon

Sales Representative

GNS Marketing Direct TV

Master Of Chemistry -

San Joaquin Delta College

High School Diploma - Chemistry, Precal, English, Economics

East Union High School

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Trevor Huntoon