Trevor Humphreys
Truro ,NS
Summary
With extensive experience at Piercy's Funeral Home, I excel in compassionate communication and funeral service management, adeptly coordinating services and providing grief counseling. Achievements include streamlining cremation processes and enhancing guest interactions, significantly improving family satisfaction rates. My proactive approach and dedication to dignified care highlight my capability in the funeral service industry.
Overview
27
27
years of professional experience
Work History
Funeral Home Worker
Qualicum Beach Memorial Services
04.2018 - 09.2023
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Met with over families to plan funerals by discussing service options and needs.
- Provided personal assistance, emotional support and personal care to clients.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Transported deceased to funeral home.
- Embalmed, dressed and cosmeticized deceased persons.
Body Transfer Service Technician
Seahorse Transfer Services
07.2014 - 04.2018
- Adhered to safety protocols and policies to reduce workplace hazards.
- Managed maintenance activities, supervised staff, and inspected equipment.
- All aspects of transferring deceased to and from places of death.
- Provided all body transfers and storage to the BC Coroner Services and contracts with local funeral homes.
- All administration duties required to carry out daily, weekly and yearly functions.
Apprentice Funeral Director/Customer Service Attendant
Piercy's Funeral Home
02.1997 - 08.2001
- Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Performed embalming procedures and updated case study reports.
- Discussed nature of funeral service, disposition of remains and funeral costs with family member
- Completed all aspects of cremation including operating retort cremation machine and processing of remains following.
Education
Diploma of Professional Counselling - Psychology/Philosophy
Vancouver College of Counselor Training
Vancouver, BC09-2010
Skills
- Grief counseling
- Compassionate communication
- Cremation experience
- Funeral service management
- Visitation coordination
- Guest interaction
Accomplishments
Noticing a lack of literature on funeral service training, I wrote The Body Removal Training Manual which is available on Amazon.
Languages
English
Native or Bilingual
Timeline
Funeral Home Worker
Qualicum Beach Memorial Services
04.2018 - 09.2023
Body Transfer Service Technician
Seahorse Transfer Services
07.2014 - 04.2018
Apprentice Funeral Director/Customer Service Attendant
Piercy's Funeral Home
02.1997 - 08.2001
Diploma of Professional Counselling - Psychology/Philosophy
Vancouver College of Counselor Training
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