Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Trevor Hemery

Winnipeg,MB

Summary

Experienced Sales Representative with a strong background in B2B sales within the hospitality industry. Demonstrated success in driving business growth and expanding territories. Skilled in managing day-to-day operations and cultivating lasting relationships with customers and clients for sustained business growth.

Overview

20
20
years of professional experience

Work History

Sales Manager

Torque Brewing
05.2022 - 01.2025
  • Established and maintained strong relationships with local restaurants, hotels, and retail outlets, resulting in increased customer loyalty and repeat business.
  • Coordinated and executed appearances at trade shows, festivals, and expositions.
  • Prepared and analyzed sales reports.
  • Collaborated with production department on new product launches and release schedule.
  • Assisted with distribution to ensure prompt customer service while maximizing efficiency.
  • Launched and executed weekly trivia events to improve customer engagement and increase traffic and revenues.
  • Assisted in preparing annual and monthly production reports for government bodies.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.

Dispatcher

T.E.A.M.S. Transport
10.2020 - 05.2022
  • Directed dispatching, routing, and tracking of 25-30 fleet vehicles throughout the US and Canada.
  • Ensured proper loading of freight to maximize profitability while maintaining safety standards.
  • Developed driver itineraries ensuring an accurate and efficient delivery/pickup schedule to maximize profitability for the company and drivers.
  • Maintained accurate communication between drivers, other personnel, and customers to ensure timely pick-up and delivery of goods and materials.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.

General Manager

St. James Hotel
01.2020 - 10.2020
  • Managed overall hotel operations
  • Responsible for all product ordering and maintaining favorable food and beverage costs
  • Developed policies, procedures, manuals, and checklists to ensure quality and consistent service and business operations
  • Developed and implemented strategies to increase sales and profitability.

Food and Beverage Manager

Holiday Inn & Suites Winnipeg Downtown
05.2019 - 01.2020
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Developed systems to improve speed, efficiency, and quality of service.
  • Developed and launched new breakfast and dinner menus to adhere to IHG corporate standards.
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.

General Manager

Canad Inns - Garbonzo’s and Starbucks, University of Winnipeg
04.2011 - 04.2019
  • Managed a diverse team of individuals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented processes, procedures, and standards to streamline the operation and support the achievement of service goals.
  • Directed department managers, supervisors, and staff to guide the property in the continuous improvement of service standards.
  • Developed and implemented strategies to increase sales and profitability driving top line sales and achieving consistent annual sales growth of over 8% annually.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Territory Manager

Mixology Canada
02.2005 - 04.2011
  • Responsible for the growth and development of Mixology’s premium beverage products in both retail and on-premise accounts
  • Independently managed all facets of Mixology Canada’s operations in the area, including sales, retail and foodservice marketing initiatives, as well as equipment maintenance and service.
  • Achieved annual sales growth of as much as18% for the company’s core brand, by increasing my customer base and developing new and innovative ways for existing customers to use my products.
  • Established and maintained strong relationships with local restaurateurs as well as large national chains and provided support to drive customer satisfaction.
  • Coordinated and managed trade show appearances.
  • Established successful account relationships by building rapport and maintaining consistent communication.

Education

Bachelor of Commerce (hons.) - Marketing and Entrepreneurship

University of Manitoba – Asper School of Business
05.2004

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University of Winnipeg – Faculty of Arts
04.1999

Skills

  • Relationship building
  • Staff management
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Account management
  • Lead generation
  • B to B sales
  • CRM software
  • Territory sales management

Interests

Ukrainian Dance

Promote Ukrainian culture within the community and throughout the world through involvement in many Ukrainian dance organizations in Manitoba

Participated in six international tours, with destinations throughout Europe, North America, and South America

Member ofthe board of directors of the Troyanda Ukrainian Dance Ensemble as the Tours and Promotion Coordinator

Timeline

Sales Manager

Torque Brewing
05.2022 - 01.2025

Dispatcher

T.E.A.M.S. Transport
10.2020 - 05.2022

General Manager

St. James Hotel
01.2020 - 10.2020

Food and Beverage Manager

Holiday Inn & Suites Winnipeg Downtown
05.2019 - 01.2020

General Manager

Canad Inns - Garbonzo’s and Starbucks, University of Winnipeg
04.2011 - 04.2019

Territory Manager

Mixology Canada
02.2005 - 04.2011

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University of Winnipeg – Faculty of Arts

Bachelor of Commerce (hons.) - Marketing and Entrepreneurship

University of Manitoba – Asper School of Business

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Trevor Hemery