Trevor Delacruz
Yucca Valley
Summary
Detail-oriented Service Technician with expertise in diagnosing and repairing automotive issues. Proven ability to enhance customer satisfaction through efficient service and effective communication.
Detail-oriented Service Technician with strong skills in equipment troubleshooting, technical diagnostics, and customer service. Committed to reliability and punctuality in delivering quality automotive repairs.
Overview
10
10
years of professional experience
Work History
Service Technician
Monument Motors
12.2023 - Current
- Diagnosed and repaired automotive issues using advanced diagnostic tools and software.
- Conducted routine maintenance services, ensuring optimal vehicle performance and safety compliance.
- Collaborated with team members to streamline service processes and improve workflow efficiency.
- Assisted in training new technicians on equipment handling and safety protocols.
Service Technician
Eurosport
01.2023 - 12.2023
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Accurately wrote up the repair order providing the customer with an estimate before repair.
Installation and Service Technician
Delta Mechanical Inc
08.2021 - 12.2022
- Collaborated with project managers to coordinate installation schedules, optimizing workflow efficiency.
- Managed inventory of tools and parts, ensuring availability for timely service delivery and installations.
- Reduced downtime for clients by promptly diagnosing and repairing system malfunctions.
Merchandiser
The Home Depot Inc
08.2020 - 08.2021
- Analyzed sales data to identify trends and adjust product placement accordingly.
- Managed inventory levels to optimize product availability and minimize stockouts.
- Collaborated with cross-functional teams to execute merchandising strategies effectively.
- Trained and mentored junior staff on best practices in visual merchandising techniques.
Service Champion
Taco Bell
04.2016 - 10.2019
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Trained new team members on operational procedures and best practices for efficiency.
- Maintained cleanliness and organization of the dining area to uphold health standards.
- Collaborated with team members to ensure timely order preparation and delivery during peak hours.
Education
High School Diploma -
Yucca Valley
Yucca Valley, CA06-2016
Skills
- Attention to detail
- Customer service
- Equipment troubleshooting
- Technical diagnostics
- Work with minimal supervision
- Alignment Technician
- Punctual and reliable
Timeline
Service Technician
Monument Motors
12.2023 - Current
Service Technician
Eurosport
01.2023 - 12.2023
Installation and Service Technician
Delta Mechanical Inc
08.2021 - 12.2022
Merchandiser
The Home Depot Inc
08.2020 - 08.2021
Service Champion
Taco Bell
04.2016 - 10.2019
High School Diploma -
Yucca Valley