Trevor Bright
Summary
Professional with strong background in commercial sales, ready to drive business growth and client satisfaction. Skilled in building lasting relationships, negotiating deals, and delivering customized solutions. Known for effective teamwork, adaptability, and consistently meeting targets.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Commercial Retro-Fit Sales
Overhead Door of Winnipeg Ltd.
06.2015 - Current
- Developed customized sales proposals, resulting in higher conversion rates and increased revenue.
- Stayed current on company offerings and industry trends.
- Championed continuous improvement within the Sales Estimation department, leading by example and fostering a culture of learning and growth.
- Maintained detailed records of all estimates, ensuring accuracy and consistency across the board.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Service Estimator
Overhead Door of Winnipeg Ltd.
03.2020 - 04.2023
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Prepared bids and proposals to submit to clients and secure new business.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
Sales & Scheduling
Overhead Door of Winnipeg Ltd.
05.2014 - 05.2015
- Co-ordinate and prioritize installations of commercial orders and ensure that the right equipment is available.
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
- Facilitated smooth communication between sales executives and clients, ensuring timely responses to queries.
Warehouse Manager
Overhead Door of Winnipeg Ltd.
09.2012 - 05.2014
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Parts Department Supervisor
Overhead Door of Winnipeg Ltd.
10.2008 - 08.2012
- Researched issues to obtain appropriate answers to customer inquiries.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Parts Sales
Overhead Door of Winnipeg Ltd.
11.2005 - 05.2008
- Ordered parts from various distributors to fulfill demands.
- Coordinated with service department staff to ensure timely delivery of required parts for repairs or installations.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Provided exceptional customer service, resulting in repeat business and positive word-of-mouth referrals.
Seasonal Labourer
City of Winnipeg
05.2005 - 10.2005
- Maintained equipment and cutting grass at designated locations
Education
High School Diploma -
River East Collegiate
Winnipeg, MBSkills
- Customer service
- Written and verbal communication
- Training, mentoring and coaching
- Strong organization
- Microsoft office
- Attention to detail
Languages
English
Native or Bilingual
Certification
- Leadership for Safety Excellence
- Forklift
Interests
- Gym Workouts
- Watching Football (NFL and CFL)
Timeline
Service Estimator
Overhead Door of Winnipeg Ltd.
03.2020 - 04.2023
Commercial Retro-Fit Sales
Overhead Door of Winnipeg Ltd.
06.2015 - Current
Sales & Scheduling
Overhead Door of Winnipeg Ltd.
05.2014 - 05.2015
Warehouse Manager
Overhead Door of Winnipeg Ltd.
09.2012 - 05.2014
Parts Department Supervisor
Overhead Door of Winnipeg Ltd.
10.2008 - 08.2012
Parts Sales
Overhead Door of Winnipeg Ltd.
11.2005 - 05.2008
Seasonal Labourer
City of Winnipeg
05.2005 - 10.2005
- Leadership for Safety Excellence
- Forklift
High School Diploma -
River East Collegiate
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