Trevor A. Noriega

La Mirada

Summary

Outgoing and customer-focused, seeking position where I can utilize my strong communication and problem-solving skills to learn and grow while providing excellent customer service.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

years of professional experience

Certification

Work History

Youth Program Aide

SASSFA, Rio Hondo AJCC

03.2024 - 08.2024

Setting up scheduled appointments for youth.
Imputing data on excel, working with Microsoft share point.
Calling/ answering phone calls.
Attending and participating in work meetings, attending virtual meetings via zoom.
Taking attendance, scanning/uploading data into caljobs and work Based learning.
Educating clients with detailed explanations of the W-4 form and I-9 forms, ensuring they understood the purpose of each document and the importance of their signature, along with other legal forms for both youth/adults to sign.
Trained new hires the office process to prepare them for the functions of the job.

Crew Member

Mc Donald’s

08.2021 - 03.2022

Responsible for ensuring cash drawer accuracy at end of shift.
Accurately took customer’s food orders.
Accurately completed cash and credit card transactions utilizing cash register.
Maintained work area in a clean and sanitary manner.
Stocked and inventoried merchandise.
Followed all health and safety rules to ensure a safe work environment.

Education

High School Diploma -

Opportunities For Youth Charter School

Bellflower, CA

12.2023

Skills

Concise written communication
Leadership skills
Client assistance
Experienced in managing POS software systems
Resilient in challenging environments
Effective conflict resolution
Client support proficiency
Adapting to challenging environments
Daily task organization
Organizational time strategies

Excel, Outlook, Goggle Calendar, web app, Cal Jobs, sharepoint
File organization
Experienced in managing cash and card payments
Detail-oriented approach
Skilled in physical lifting tasks exceeding 50 pounds
Verbal communication
Managing appointment schedules
Records administration
Mail sorting

Accomplishments

Student of the Month
Language Arts Award
Rising Star Certificate
3.4 GPA

Certification

CPR certified

Rising Star Certificate

Recognized for setting and achieving personal goals.

Timeline