Trevon Martin
Oakland
Summary
Dynamic shift leader at FedEx dedicated to enhancing operational efficiency and team dynamics. Experienced in personnel training and the application of quality control standards that support teamwork and safety regulations. Proven ability to elevate team performance and optimize workflows for exceptional service quality.
Overview
6
6
years of professional experience
Work History
Shift Leader
FedEx
San Francisco
07.2025 - Current
- Supervised daily operations to ensure efficient parcel handling and shipping.
- Trained and mentored new team members on safety protocols and operational procedures.
- Resolved operational issues through effective communication with team members.
- Executed loading and unloading of packages to facilitate efficient distribution and processing.
- Sorted packages by destination to streamline shipping operations.
- Collaborated with team members to ensure timely package handling.
- Inspected packages for damage and reported issues promptly.
- Trained new employees on warehouse procedures and operations to ensure compliance and efficiency.
Team Member
Whole Foods Market
Las Vegas
11.2023 - 05.2024
- Resolved customer inquiries to enhance service quality and enrich shopping experiences.
- Provided knowledgeable recommendations to promote healthy living and sustainability.
- Worked with colleagues to streamline operations in a fast-paced store environment.
- Efficiently stocked shelves and maintained product displays to meet customer needs.
- Engaged in community events to build relationships and promote community spirit.
Utility Porter
Caesars Entertainment Inc
Las Vegas
04.2023 - 05.2024
- Ensured cleanliness in public areas, guest rooms, and back-of-house areas to enhance guest experience.
- Executed routine and deep cleaning tasks to uphold high standards of hygiene and presentation.
- Assisted guests with requests and inquiries, delivering courteous and prompt service.
- Provided essential amenities and supplies directly to guest rooms to enhance guest comfort.
- Restocked supplies, linens, and cleaning materials to enable efficient operations for housekeeping staff.
- Organized all housekeeping carts and storage areas for efficiency.
- Reported maintenance issues or safety hazards to appropriate departments promptly.
- Collaborated with hotel staff to ensure smooth operations during special projects.
Crew Member
Chipotle Mexican Grill
Las Vegas
09.2022 - 10.2023
- Greeted and assisted customers with orders, improving service efficiency.
- Addressed inquiries and resolved issues, enhancing customer satisfaction.
- Processed transactions accurately at cash registers, ensuring financial integrity.
- Balanced cash drawers efficiently to ensure accurate end-of-shift reconciliations.
- Prepared ingredients and assembled menu items while adhering to food safety standards.
- Maintained cleanliness and organization of kitchen prep stations and dining area to support operational effectiveness.
- Collaborated with team members to ensure smooth operations in a fast-paced environment.
- Contributed to team development by assisting in training new employees.
Stocker And Unloader
Walmart
Las Vegas
08.2021 - 09.2022
- Unloaded and organized deliveries in the stockroom.
- Stocked shelves with new inventory and replenished items.
- Conducted regular inventory checks to identify and resolve discrepancies.
- Ensured products were neatly arranged and accessible to customers.
- Rotated stock to ensure freshness and prevent expired items.
- Worked with team members to ensure efficient stocking and store operations.
- Trained new stockers on store procedures and protocols to ensure operational consistency.
- Set up and maintained product displays according to store guidelines.
- Assisted in setting up promotional displays and signage.
- Provided excellent customer service to enhance the shopping experience.
- Earned recognition from supervisors for efficiency and reliability in stocking tasks.
Cashier
Jack In The Box
Las Vegas
01.2020 - 08.2021
- Greeted customers and accurately took orders to enhance customer experience.
- Delivered quick and courteous service, fostering a welcoming environment.
- Operated cash registers and processed payments.
- Balanced cash drawers and handled refunds.
- High accuracy in cash handling and order processing.
- Entered orders into the system and ensured accuracy.
- Addressed inquiries and resolved issues promptly, contributing to overall customer satisfaction.
- Collaborated with team members to facilitate efficient daily operations.
- Assisted in training new cashiers.
- Positive customer feedback for service.
Education
High School Diploma -
San Leandro Adult School
Oakland, CASkills
- Team leadership
- Employee training
- Training support
- Team supervision
- Operational efficiency
- Safety compliance
- Warehouse safety
- Quality control inspection
- Inventory management
- Attention to detail
- Effective communication
- Customer service
- Team collaboration
- Time management
- Shift leadership
- Verbal and written communication
- Role modeling
- Staff supervision
Languages
English
Timeline
Shift Leader
FedEx
07.2025 - Current
Team Member
Whole Foods Market
11.2023 - 05.2024
Utility Porter
Caesars Entertainment Inc
04.2023 - 05.2024
Crew Member
Chipotle Mexican Grill
09.2022 - 10.2023
Stocker And Unloader
Walmart
08.2021 - 09.2022
Cashier
Jack In The Box
01.2020 - 08.2021
High School Diploma -
San Leandro Adult School