Summary
Work History
Education
Skills
References
Timeline
Generic

Trevon Harry

Mississauga,ON

Summary

Knowledgeable and dedicated customer service professional with extensive experience in Automotive industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Lot Attendant

Kia Motors
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.

Parts Advisor

Dixie Toyota
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.

Service BDC

Dilawri Group of Companies
  • Exceeded performance metrics consistently, contributing to overall team success in meeting monthly targets.
  • Provided exceptional service with knowledge of products and services.
  • Reduced no-show rates by diligently confirming appointments via phone or email reminders.
  • Managed multiple communication channels, including phone calls, emails, and online chat platforms, ensuring prompt responses to customer inquiries.
  • Provided support to other BDC representatives during peak hours, maintaining high levels of productivity and customer satisfaction.

Education

High school diploma -

Ascension Of Our Lord Secondary School

Skills

  • Communication
  • Customer service
  • Automotive background
  • Sales / Upselling
  • Organization

Dependability

Vehicle Inspection

Cleanliness standards

Initiative-taking

Vehicle Maintenance

References

Upon Request

Timeline

Lot Attendant

Kia Motors

Parts Advisor

Dixie Toyota

Service BDC

Dilawri Group of Companies

High school diploma -

Ascension Of Our Lord Secondary School

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