Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tressa Opstad

Andrew

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Eager to contribute to a dynamic team and support organizational goals.

Overview

15
15
years of professional experience

Work History

Shipping Lead

Young Farts New and Used Rv Parts
Vegreville
03.2022 - Current
  • Locate, compare, and verify the identifying product of the item purchased.
  • Identify order discrepancies and damaged items, and notify the supervisor.
  • Check items to be shipped against work orders to confirm correct quantities, destinations, and routing.
  • Prepare packages for shipping, and determine the most economical and quickest shipping methods.
  • Maintain accurate tracking records for all shipments, including order numbers, weights, costs, and ETAs.
  • Track inventory levels.
  • Organize the storage of materials in accordance with company policies and procedures, and input the location on the computer.
  • Train new employees on warehouse operations, including packing, constructing boxes, shipping items, and the computer programs used.

Esthetician

Mobile Esthetics
St. Albert, Fort Saskatchewan, Andrew
01.2010 - Current
  • Perform manicures, pedicures, relaxation massage, and waxing.
  • Address client objectives related to skin or body care by developing a unique treatment plan to target those concerns.
  • Educating and coaching clients on why and which procedures would best meet their needs, and thereby designing individualized skin care regimes in treatment plans.
  • Kept detailed records of client description of concern, target goals, preferences, skin and products to provide seamless service.
  • Supported profitability by upselling products and services and processing sales.

Server

Baba's Attic
Mundare
04.2019 - 01.2022
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided exceptional service to high volume of daily customers.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
  • Facilitated communication between front-of-house staff members and kitchen personnel regarding menu items availability or changes in specials or promotions.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Stocked service areas with supplies during slow periods.
  • Calculated charges, issued table checks, and collected payments from customers.

Education

Completion With Honors in GOA Curriculum - Health Care Aide Certificate

Academy of Learning Career College
Edmonton, AB
01-2018

Esthetics Diploma -

Marvel Business And Trade College
Edmonton, AB
03-2003

Skills

  • Extensive knowledge in providing customer service in a friendly, timely manner, while paying close attention to detail, and maintaining a clean, organized environment
  • Ensuring a high degree of satisfaction that often exceeded the expectations of both the client and the employer This was reflected in a high volume of repeat clientele, and in receiving bonuses and incentives for achieving top sales records
  • Over twenty years of experience working as a Certified Esthetician in the Health and Wellness Spa Industry that will directly assist in creating a higher value for the quality of life for ongoing client care
  • Over ten years of experience working as an Assistant Manager, Bartender, and Server in the Hospitality Industry, where it is vital to prioritize tasks to allow the best outcomes for time management while keeping composure and looking for opportunities to be proactive

References

References available upon request.

Timeline

Shipping Lead

Young Farts New and Used Rv Parts
03.2022 - Current

Server

Baba's Attic
04.2019 - 01.2022

Esthetician

Mobile Esthetics
01.2010 - Current

Completion With Honors in GOA Curriculum - Health Care Aide Certificate

Academy of Learning Career College

Esthetics Diploma -

Marvel Business And Trade College

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Tressa Opstad