Tressa MacFarlane

• Played a key role in reducing product return rates by implementing stringent quality control measures, leading to increased customer satisfaction.
• Worked closely with the design and engineering teams to ensure that new products met established quality standards prior to production launch.
• Conducted root cause analyses to identify issues and develop corrective actions, minimizing product defects.
• Enhanced product quality by implementing rigorous inspection procedures and coordinating with production teams.
• Evaluated incoming materials for conformance to specifications, reducing instances of non-compliant products entering the production line.
• Provided guidance on regulatory requirements pertaining to industry-specific guidelines, contributing to successful audits from external agencies.
• Streamlined quality control processes for increased efficiency and reduced waste, resulting in cost savings.
• Collaborated with cross-functional teams to identify areas of improvement, leading to higher customer satisfaction rates.
• Managed internal audits to assess compliance with ISO standards, ensuring consistent adherence to quality requirements.
• Reviewed data from quality tests to identify trends and patterns that could indicate potential issues or areas for improvement in the manufacturing process.
• Developed educational materials used to train staff on QA standards.
• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.

aPerformed testing

• Utilized inspection tools and equipment to assess product quality at various production stages.
• Collaborated with production teams to identify and resolve quality issues promptly.
• Documented test results and maintained accurate records of defects for analysis and reporting.
• Trained new team members on quality standards and inspection techniques to enhance team performance.
• Maintained quality documentation and records for conformance with relevant standards.