Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

TRESHANAE JONES

Mississauga,ON

Summary

Dedicated administrative professional with a proven track record in fast-paced office settings. Hardworking team player excelling in completing various clerical tasks and providing comprehensive staff support. Known for responsible, punctual, and productive approach, consistently delivering high-quality work even when working with minimal supervision.

Overview

6
6
years of professional experience

Work History

Office Administrative Assistant

Newman Elite Construction
01.2022 - 01.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Established administrative work procedures to track staff's daily tasks.

Data Entry/ Office Admin/Covid 19 Tester/ Medical Assist.

Switch Health
07.2021 - 01.2022
  • Reported positive and negative response cases according to established protocols and reporting mandates.
  • Streamlined sample collection logistics, ensuring swift transportation to labs for expedited result reporting.
  • Updated knowledge regularly through continued education seminars, staying informed about the latest advancements in COVID-19 testing methods and technologies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.

Accounting & Banking Representative Supervisor

CIBC Banking
01.2019 - 01.2020
  • Part time
  • Participated in ongoing training sessions to stay current with industry standards and best practices, enhancing overall job performance.
  • Assisted bank management in meeting regulatory compliance requirements through diligent record-keeping and documentation.
  • Collaborated with team members to achieve branch sales goals and maintain high service standards.
  • Increased customer satisfaction by addressing and resolving banking-related inquiries in a timely manner.

Dental Receptionist

Robbie Street Dental Care
12.2018 - 01.2020
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.

Staff Supervisor

Murphy’s Restaurant on the Waterfront
07.2018 - 11.2018
  • Implemented data-driven strategies to identify areas for improvement in staff performance and address them accordingly.
  • Evaluated staffing needs regularly based on business requirements, adjusting schedules accordingly to minimize overtime expenses while maintaining optimal coverage levels during peak hours.
  • Managed budgets effectively, reducing overhead costs without compromising quality or performance standards.

Education

Bachelor of Arts - Business

Saint Mary’s University
01.2022

High School Diploma -

Belair High School
N/a
01.2017

Skills

  • Verbal Communication
  • Schedule Management
  • Document Preparation
  • Scheduling appointments
  • Billing and Invoicing
  • File Organization
  • Database entry
  • Document Scanning
  • Confidentiality handling
  • Telephone reception
  • Word Processing
  • Database Maintenance
  • Reception Management
  • Leadership and supervision

Languages

English
Full Professional

Timeline

Office Administrative Assistant

Newman Elite Construction
01.2022 - 01.2024

Data Entry/ Office Admin/Covid 19 Tester/ Medical Assist.

Switch Health
07.2021 - 01.2022

Accounting & Banking Representative Supervisor

CIBC Banking
01.2019 - 01.2020

Dental Receptionist

Robbie Street Dental Care
12.2018 - 01.2020

Staff Supervisor

Murphy’s Restaurant on the Waterfront
07.2018 - 11.2018

Bachelor of Arts - Business

Saint Mary’s University

High School Diploma -

Belair High School

Similar Profiles

CREATE PROFILE
TRESHANAE JONES