
Process-driven, people-first communicator with experience in high-touch customer relationship management and fast-paced issue resolution. Strong at translating needs into clear next steps (requirements, handoffs, documentation) and maintaining consistent follow-up. Seeking to drive top-of-funnel growth as a BDR/SDR. Results-driven Customer Service Manager adept at maintaining high productivity and efficiency in task completion. Specialize in conflict resolution, team leadership, and customer satisfaction strategies. Excel in communication, problem-solving, and adaptability to meet and exceed customer service goals.