Tresha Iype

Responsible for providing policy and program development and implementation support for early years and child care programs and initiatives with a focus on ensuring system accountabilities are met and outcomes are achieved.

• Conducts EYCC program research, analysis, evaluations to inform evidenced based policy development and decision making and ensure accountability for funds
• Develops and /or contributes to Council Reports, and internal/community partner reports, communications, briefing notes, program guidelines and child care provider resources to support system partners in implementing system transformation and delivering on shared priorities and outcomes
• Develops, implements and evaluates new and existing EYCC program policies/processes and accountability mechanisms to support evolving provincial and local direction, and enhanced service manager accountabilities/responsibilities
• Develops and/or contributes to responses to proposed EYCC legislative, regulatory, guidelines, and policy changes as well as recommendations and analysis of local policy development in consultation with internal and external partners.
• Provides subject matter expertise on projects with internal and external partners, participate on working groups/committees and liaise with other service managers, community and provincial partners as required
• Assists in the development of strategic outcomes, policy objectives, and accountability measures for all funding streams under EYCC Funding and supports the ongoing integration of EYCC Funds into technology systems.
• Assists in the preparation of plans that anticipate and respond to evolving provincial direction and Council, Corporate and Community priorities.
• Gathers and analyzes programoutcomes and associated performance measures, as well as information trends, issues, gaps and statistics for planning and reporting purposes. This includes the preparation of accountability mechanisms and outcome measures, complex and specialized documentation, reports and statistical analysis.
• Supports the service delivery requirements and complies with regulatory requirements as identified but not limited to the following acts; the Child Care and Early Years Act, the Early Childhood Educators Act, the Education Act, Child and Family Services Act, the Accessibility for Ontarians with Disabilities Act, and the Ministry of Community and Social Services Act
• Develops communication materials for project and program roll-outs as well as regularly measures and monitors status.
• Collaborates with both internal and external partners to support transformation within the early years and child care system
• Develops and maintains cooperative, collaborative and strategic relationship with internal and external business partners

Led in the collaboration of internal and external stakeholders to develop strategies to increase awareness, engage the community and strengthen networks to achieve the intended outcome of improving human service education awareness, access to program funding to sustain programs and provide specialized knowledge and guidance from planning to evaluation of various initiatives and events.

• Implemented communications strategy to increase awareness of issues related to community development and community capacity by collaborating with relevant stakeholders to develop campaigns and promotional initiatives
• Ensures the development of information is specific to communities in Peel
• Developed various communication tools related to community relations.
• Wrote business cases and authored council reports
• Facilitated focus groups; presents concepts related to promotion strategies to community partners, Steering Committees, relevant sub-committees, and internal Communication Services
• Participated in information sharing sessions on community development, community engagement and community outreach information during workshops and presentations to stakeholders, community members and community partners in all diverse communities of in Peel
• Developed and maintained processes to ensure information is current and in line with regional policies and related legislation
• Represented the Region of Peel at various community tables, projects and initiatives to build relationships; support networks; and educate community partners about Regional programs and resources
• Maintained knowledge of related government programs and legislation relevant to Human Services programs
• Supported the volunteers or community members working on community engagement type programs.

Coordinated the supports and services for a diverse group of clients across Peel to access special needs resourcing services the the Peel Inclusions Resource Services

• Managed the referral system (inclusive of OCCMS) for PIRS intake, ensuring compliance with existing municipal and provincial legislation, regulations, and best practices.
• Built a robust reporting system to support efficient data collection amongst partners, enabling greater streamlining of services to families, while decreasing reporting errors.
• Worked with partners across the division and externally to enhance program capacity.

Lead the division's volunteer and student services program that supported early years services.

• Recruited, trained, and led a team of over 150 volunteers and students to support various programs within the Human Services Division.
• Expanded the volunteer opportunities available to Peel residents by partnering with faith-based organizations to deliver the Family Literacy Program.
• Developed and implemented a framework for long-term volunteer retention and recognition in partnership with internal and external stakeholders.
• Developed surveys, analyzed, and interpreted findings to measure program outcomes.
• Prepared statistical reports and presentations to inform Regional Council reports.

Provided administrative support to the director of Community Partnerships

• Managed the director's calendar and information dissemination on special projects with municipal staff, community partners and other levels of government (city and provincial).
• Provided logistical support on major projects such as Community Hubs Consultation, the Ontario Early Years Consultation, and the Resettlement of the Syrian Newcomers in Peel.
• Assisted with research and the compilation of data on projects for presentation to Regional Council.
• Planned and organized all major division-wide staff activities.
• Assisted development and implementation of new administrative procedures.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Developed strategies to streamline and improve office procedures.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Liaised between clients and vendors and maintained effective lines of communication.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Transcribed and organized information to assist in preparing speeches and presentations.

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.

Provided leadership and oversight over the administrative operations of the organization which included Managed the administrative services and staff

• Directly manageing 10 full time staff
• Yearly operations budget of the organization and presented regular reports to the Board of Directors and donors.
• Created several fund raising initiatives to support humanitarian projects across the Caribbean and South America.
• Collaborated with local organizations and the government sectors to promote community development projects in high priority communities.

• Supervised staff and delegated tasks to maintain positive, productive administrative operations.
• Updated reports, managed accounts, and generated reports for company database.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Trained employees in company and regulatory compliance requirements to promote conformance.
• Interviewed, recruited and onboarded new staff for high-performing administration teams.
• Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
• Streamlined and improved administrative operations by identifying automation opportunities.
• Delivered performance reviews, recommending additional training or advancements.
• Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
• Coordinated office events, seminars and meetings for staff and clients.
• Completed bi-weekly payroll for over 150 employees.
• Developed internal requirements and standards to minimize regulatory risks and liability across programs.