Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tresha Buckley

Toronto,ON

Summary

Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Reception Coordinator

Care Partners
10.2021 - 08.2023
  • Ensures that each incoming call gets forwarded to the appropriate extension
  • Responsible for reporting incidents and issues to the PSW staff to ensure that all assignments are reached their completion at all times
  • Filed away and organized all PSW and client-documented materials into a safe and equipped coded filling system
  • Actively listens and pays focused attention and detail to all concerns and complaints with the resolvable resolution, professionally through all occasions
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Publisher
  • MS Outlook
  • Web Browsing
  • E-Mail
  • Social Media
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

PSW

ADM Access Company
01.2021 - 01.2022
  • Perform a solitary representation of safe and productive hygiene care for each client
  • Oversees that the propermedicalisee administered to each client medication as per the eight (8) rights of medication administration policy
  • Engineers have a strong resource of comprehensive experience with catheter care programs networking system
  • Acted as a reliable aid to every client within the facility by taking part in various daily living events and activities
  • Continuously monitors the safety of geriatric patients in personal residential properties and Long Term Care settings

Call Centre Receptionist

Galstone
09.2018 - 10.2018
  • Administers clear and understandable instructions promoting effective communications to preserve a comprehensive outreach of good customer retentions and satisfaction

Education

Personal Support Worker Certificate -

Conestoga College
01.2022

Phlebotomy Certificate -

CIMT College
01.2020

Skills

  • Excellent Communication
  • Conflict Resolution
  • Time Management
  • Telephone Etiquette

Certification

Personal Support Worker Training - November 2021

Timeline

Reception Coordinator

Care Partners
10.2021 - 08.2023

PSW

ADM Access Company
01.2021 - 01.2022

Call Centre Receptionist

Galstone
09.2018 - 10.2018

Personal Support Worker Certificate -

Conestoga College

Phlebotomy Certificate -

CIMT College

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Tresha Buckley