Tresha Bhawan
Brampton
Summary
Professional and knowledgeable administrative assistant offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Imperial Flavours
07.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Update all accounts and facility data with accurate information
- Schedule meetings
- Book and arrange appointments
- Receive and sort incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Ensure that deadlines are met and adapt to changing priorities
- Apply/Register for certificates
- Process customer orders accurately and within agreed timeframes to meet service standards.
- Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assistant Manager
Ardene
10.2023 - Current
- Knowledgeable of both opening and closing procedures of establishment.
- Mentored staff members by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Ensuring all price points and promotions are up to date
- Increase sales by responding to customers inquiries and promoting weekly deals/offers
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Docent
Jurassic World Exhibition
04.2023 - 08.2023
- Enhanced visitor experience by providing engaging and informative guided tours.
- Stay up to date with current events related to assigned area
- Participated in ongoing training sessions to stay current on museum policies, procedures, and exhibit updates.
- Led 3000 visitors on daily guided tours and answered questions accurately.
- Memorized museum history and layouts to provide comprehensive and top notch guest services.
Administrative Assistant
Erie Meats
05.2021 - 07.2022
- Review and enter data information into the appropriate database
- Receive and make calls
- Update all accounts and facility data with accurate information
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Book and arrange appointments
- Communicate with clients and shippers
- Making invoices.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Credit Analyst Assistant
Canada Legal Referral
01.2021 - 03.2021
- Managed and maintained records and filing system
- Performed office duties during in-house assignments, such as type memos, answer telephones, make copies and fax documents
- Assisted office staff as needed
- Receiving and making calls.
Education
Advanced Diploma in Business Administration -
Humber College
Toronto, ON04.2021
Skills
- Microsoft Office (6 years)
- Recruiting and interviewing
- Customer Relationship Management (CRM)
- Orientation and training
- Sales Reporting
- Business Administration
- Goal Setting
- Work Planning and Prioritization
- Scheduling and Coordinating
- Cash Handling
- POS
- Retail Management
- Typing
- Data Entry
- Microsoft Excel
- Accounting
- Administrative Experience
- Store Management Experience
- Accounts Payable
- Accounts Receivable
- Retail Sales
- Microsoft Outlook
- Office experience
- Organizational skills
Languages
English
Full Professional
Timeline
Assistant Manager
Ardene
10.2023 - Current
Docent
Jurassic World Exhibition
04.2023 - 08.2023
Administrative Assistant
Imperial Flavours
07.2022 - Current
Administrative Assistant
Erie Meats
05.2021 - 07.2022
Credit Analyst Assistant
Canada Legal Referral
01.2021 - 03.2021
Advanced Diploma in Business Administration -
Humber College
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