Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trenton Dakota West

Big Bend National Park,TX

Summary

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

Overview

9
9
years of professional experience

Work History

Server

Aaramark
Big Bend National Park, TX
08.2024 - Current
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.

Server

In the Raw
Broken Arriw , OK
08.2023 - 05.2024
  • Took orders from customers accurately and in a timely manner.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • An assortment of training tasks for new hires, as well as assisting in social media picture preparation of "specials."

Server/Trainer/Bartender

Big Whiskey’s American Restaurant
Tulsa, OK
01.2022 - 07.2023
  • Provided exceptional food and drink service to customers in a high-volume environment
  • Mix drinks, pour wines and beers
  • Utilize a POS system with cash and credit card transactions
  • Maintain customer satisfaction for long term and new customers
  • Stock inventory, ensure a clean and pleasant atmosphere for diners
  • Training of new hire servers and bartenders

AFE Outboard/Team Lead

Amazon Fulfillment Center
Tulsa, OK
08.2020 - 12.2021
  • Packing shipments in an efficient, safe, and timely manner, while meeting team goals
  • Problem solving any issues related to incorrect preparation of items for packaging for mail
  • Distributed daily job expectations and supervised other team members to ensure mail-order items are packaged and shipped correctly

Service Porter

Jim Norton Toyota
Tulsa, OK
01.2020 - 03.2020
  • Moving customer cars to and from Service Drive
  • Maintaining car wash by changing chemicals, cleaning and servicing
  • Concierge service – picking up and delivering customer vehicles from their requested location
  • Required customer service skills to maintain consistent loyal customer base
  • Problem solving and assisting customers with issues brought to my attention
  • Additionally cleaned and maintained rental cars
  • Laid off due to COVID-19

Home Health Aide/House Manager

Bonny Crest Home Healthcare
Tulsa, OK
02.2019 - 12.2019
  • Assist disabled clients with their everyday functions for living
  • Included cooking, cleaning, bathing, use of restroom, distribution of medications, grocery shopping, and transportation of clients to appointments and extracurricular events
  • Assist with Special Olympics competitions and events
  • Acted as House Manager, overseeing clients financial needs when required and supervising all aspects of their daily lives

Seasonal Warehouse Worker

Best Buy
Tulsa, OK
11.2018 - 01.2019
  • Unload merchandise from incoming trucks
  • Organize and clean warehouse
  • Sort, distribute, and stock store displays
  • Utilize mechanical equipment for retrieving large merchandise and also from high locations
  • Put together online store pickup orders and prepared online orders for shipment to customers using handheld smart device
  • Assist customers on sales floor with merchandise purchases

Floor Staff

Warren Theatre
Broken Arrow, OK
03.2018 - 10.2018
  • Cross trained in all positions of the theatre, including box office, concessions, and floor staff
  • Clean theatre and oversee a team of floor staff employees to coordinate cleaning between show timings
  • Operated concession area of theatre, including preparing food and drinks, providing friendly and efficient customer service, utilizing a POS system and accurately handling monetary transactions
  • Box office position included ticket sales, answering telephone inquiries, and handling any customer issues that might arise

Seasonal Basketball Coordinator

INBC
Broken Arrow, OK
10.2015 - 03.2018
  • Seasonal (Part-Time) work during the basketball season at the Broken Arrow Community Center
  • Set up and broke down all basketball courts for games and tournaments
  • Served all positions, including scorekeeper, scorebook attendant, ticket admissions, oversaw staff to clean between games, ensured proper ID’s were present and community center rules were followed by coaching staff, referees, and guests

Education

High School -

Broken Arrow High School
Broken Arrow, OK
05.2019

Skills

  • DDS MATT Certified
  • Microsoft Office
  • Excel
  • PowerPoint
  • Word
  • Strong Customer Service Expertise
  • Multitasking
  • Money management
  • Leadership
  • Communication
  • Management Skills
  • A willingness to learn
  • Alcohol Safety Training
  • Daily specials memorization
  • Menu memorization
  • Point of sale (POS) system operations

Timeline

Server

Aaramark
08.2024 - Current

Server

In the Raw
08.2023 - 05.2024

Server/Trainer/Bartender

Big Whiskey’s American Restaurant
01.2022 - 07.2023

AFE Outboard/Team Lead

Amazon Fulfillment Center
08.2020 - 12.2021

Service Porter

Jim Norton Toyota
01.2020 - 03.2020

Home Health Aide/House Manager

Bonny Crest Home Healthcare
02.2019 - 12.2019

Seasonal Warehouse Worker

Best Buy
11.2018 - 01.2019

Floor Staff

Warren Theatre
03.2018 - 10.2018

Seasonal Basketball Coordinator

INBC
10.2015 - 03.2018

High School -

Broken Arrow High School

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Trenton Dakota West